General rules for using the MyDealShopper platform and its tools.
Important: The full document below governs your use of our services. Section headings are provided for navigation only.
General platform terms applicable to account creation, browsing, general use, universal checkout, memberships, and the relationship between MyDealShopper and service-specific terms.
These Terms of Use govern access to and use of MyDealShopper LLC and its websites, platform, account features, interfaces, Live Stores, Live Deals, profiles, cart, checkout, support channels, operational systems, tools, communications, services, and related features.
These Terms of Use are the general platform terms for MyDealShopper. They do not replace service-specific terms, policies, notices, rules, disclosures, or conditions that may apply to specific services, free accounts, paid memberships, subscription plans, purchases, sales, Sellers, Buyers, Seller Orders, Claims, refunds, chargebacks, Personal Shopper services, Private Shopping, Live Stores, Shop Tax-Free, MyDeal Xpress, PO Box, shipping, hubs, checkout, payments, processors, special product categories, or future services.
When you use a specific service, buy a product, create an account, activate a paid membership, register as a Seller, purchase a Seller Order, submit a Claim, request a refund, use shipping, interact with MyDeal Xpress, or accept a specific flow inside MyDealShopper, additional service-specific terms may apply.
These Terms of Use should be read together with the Privacy Policy and any specific terms that apply to the relevant service, product, order, account, checkout, Claim, refund, return, chargeback, shipping, hub, Seller, Buyer, payment processor, carrier, customs, tax, or program.
For purposes of these Terms of Use, the following terms have the meanings below, unless a more specific applicable document defines a term more precisely for a particular service, product, order, or situation.
| Term | General Definition |
|---|---|
| MyDealShopper, MyDeal, we, us, or our | MyDealShopper LLC and its platforms, services, tools, operations, brands, authorized providers, systems, websites, support channels, and related services. |
| Platform | The digital and operational ecosystem of MyDealShopper, including the website, account, checkout, Live Stores, Live Deals, profiles, cart, support, tools, services, and related features. |
| User | Any person who accesses, browses, creates an account, buys, uses services, contacts support, submits Claims, or interacts with MyDealShopper. |
| Buyer | A User who buys or attempts to buy products or services through MyDealShopper. |
| Seller | An individual or entity approved by MyDealShopper to list and sell its own merchandise through the Platform. |
| Seller Order | An order placed by a Buyer with a Seller through MyDealShopper. |
| Live Store | An experience, section, or feature of MyDealShopper through which a Personal Shopper, authorized shopper, or enabled representative may show products, physical stores, outlets, availability, prices, or assisted purchases live, subject to the applicable Personal Shopper, Private Shopping, shipping, fee, Buyer Protection, and other applicable policies. |
| Live Deals | An experience, section, or feature of MyDealShopper that may display products, offers, Sellers, promotions, lives, Seller Live Deals, or commercial content. When a purchase involves products sold by Sellers, the purchase is treated as a Seller Order and not as a Live Store, unless MyDealShopper expressly states otherwise. |
| Checkout | The flow through which a User reviews products or services, accepts applicable terms, provides required information, and pays for an order, charge, shipping, fee, or service. |
| Claim | A request for review, refund, return, remedy, support, or protection related to an order, product, shipping, delivery, hub, carrier, checkout, or service. |
| Paid Membership | A subscription plan, Plus membership, Business membership, or other recurring paid plan offered by MyDealShopper, subject to Membership Terms, recurring charge authorization, cancellation rules, renewal rules, failed payment rules, promotional terms, free trials, discounts, promotional periods, benefit changes, price changes, and benefit limitations. |
| Membership Terms | The specific document that will govern free accounts, paid memberships, recurring plans, benefits, charges, renewals, cancellations, failed payments, promotions, free trials, discounts, promotional periods, benefit changes, price changes, and limitations applicable to memberships. |
| Specific Terms | Documents, policies, notices, rules, disclosures, checkboxes, service terms, category terms, carrier rules, processor terms, Membership Terms, or conditions that apply to a specific service, product, order, membership, or situation. |
By creating an account, registering, signing in, browsing the Platform, using a Live Store, viewing Live Deals, adding products to your cart, completing checkout, contacting support, accepting a checkbox, clicking an acceptance button, making a purchase, using a service, submitting a Claim, or continuing to use MyDealShopper after an update, you agree to be bound by these Terms of Use.
If you do not agree to these Terms of Use, you must not create an account, use the Platform, complete checkout, purchase products, request services, contact support, or interact with MyDealShopper features.
Acceptance may be provided electronically, including through a checkbox, button, account confirmation, checkout flow, registration flow, electronic signature, in-platform acceptance, email, dashboard, account message, technical log, or any other reasonable method enabled by MyDealShopper.
MyDealShopper may keep electronic records of acceptance, acknowledgment, or use, including date, time, email, account, IP address, user agent, language, document version, checkbox text, button clicked, checkout record, session logs, and other information reasonably necessary to evidence acceptance, security, compliance, support, audit, or legal defense.
When a Platform flow displays a notice, checkbox, disclosure, link, condition, policy, or additional specific term, your acceptance of that flow also means you accept the terms that are visible, linked, incorporated, or reasonably made available within that flow.
To create an account or use MyDealShopper, you must be at least eighteen (18) years old, the age of legal majority in your jurisdiction, or otherwise have sufficient legal capacity to accept these Terms of Use.
If you use MyDealShopper on behalf of a company, business, Seller, entity, organization, or third party, you represent that you have authority to accept these Terms of Use and any applicable Specific Terms on behalf of that person or entity.
MyDealShopper may deny, limit, suspend, or condition access to the Platform if it reasonably determines that a User does not meet age, eligibility, identity, verification, security, legal compliance, processor compliance, sanctions / AML, fraud prevention, or other applicable requirements.
Access to certain features, services, categories, payment methods, shipping, destinations, Live Stores, Seller tools, MyDeal Xpress, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping, or other services may be subject to approval, availability, verification, location, profile, category, risk, documentation, or acceptance of additional terms.
To access certain MyDealShopper features, you may need to create an account and provide information that is true, complete, current, and verifiable.
You are responsible for keeping your account information up to date, including your name, email, phone number, address, contact information, shipping information, billing information, business information when applicable, and any other information needed to operate the Platform.
MyDealShopper may reject, limit, review, suspend, or close an account when the information provided is false, incomplete, inconsistent, risky, unverifiable, fraudulent, associated with abuse, related to prohibited activity, or incompatible with these Terms of Use or applicable Specific Terms.
A User account does not create any vested right to buy, sell, list products, operate as a Seller, act as a Personal Shopper, receive services, obtain promotions, use shipping, use MyDeal Xpress, access Shop Tax-Free, keep features active, or access any service indefinitely.
MyDealShopper may request additional information to validate identity, prevent fraud, protect Buyers, Sellers, and the Platform, comply with legal obligations, handle support requests, process Claims, respond to Chargebacks, coordinate shipping, operate checkout, review suspicious activity, or apply terms and policies.
You may not transfer, sell, lend, assign, share, or allow unauthorized use of your account unless MyDealShopper expressly enables an authorized user feature, team access, business account, or delegated access.
You are responsible for protecting your credentials, devices, sessions, passwords, access codes, authentication methods, and all activity conducted through your account.
You must notify MyDealShopper through official channels if you suspect unauthorized access, misuse, fraud, account error, loss of credentials, identity theft, unrecognized chargeback, suspicious activity, or any security incident related to your account.
MyDealShopper may take reasonable measures to protect the account, Users, and the Platform, including requiring additional verification, ending active sessions, limiting features, blocking checkout, restricting payments, suspending orders, pausing support, requesting evidence, canceling operations, holding activity under review, or closing an account.
MyDealShopper is not responsible for losses caused by User negligence, shared credentials, compromised devices, incorrect information, unauthorized access caused by a User failure to exercise care, or misuse of an account, except to the extent otherwise required by applicable law.
MyDealShopper may offer, enable, modify, or remove different services and features, including, in general:
MyDealShopper may offer free accounts, paid memberships, subscription plans, Plus memberships, Business memberships, or other recurring plans. Paid memberships may be subject to specific Membership Terms, recurring charge authorization, cancellation rules, renewal rules, failed payment rules, promotional terms, free trials, discounts, promotional periods, benefit changes, price changes, and benefit limitations.
The availability of a service, button, page, feature, Live Store, Live Deal, Seller, product, route, carrier, promotion, fee, price, inventory, destination, or tool does not guarantee that such service will remain available, will be approved for every User, will operate without interruption, or will apply to every order.
MyDealShopper may modify, pause, remove, limit, redesign, combine, discontinue, or condition any service or feature for operational, commercial, legal, technical, regulatory, security, fraud, compliance, risk, logistics, processor compliance, carrier rules, customs rules, third-party availability, or User protection reasons.
These Terms of Use are general platform terms. Specific services, purchases, sales, orders, categories, payment methods, shipping, Claims, refunds, Chargebacks, Personal Shopper, Private Shopping, Live Stores, Live Deals, MyDeal Xpress, Shop Tax-Free, PO Box, memberships, and other features may be subject to additional Specific Terms.
Specific Terms may include, among others:
Paid memberships, including Plus memberships, Business memberships, or other recurring plans, may be subject to Membership Terms governing activation, recurring billing authorization, renewals, cancellations, failed payments, promotional terms, free trials, discounts, promotional periods, benefit changes, price changes, benefit limitations, and related notices.
In the event of a conflict between these Terms of Use and Specific Terms that apply to a particular product, service, order, Claim, refund, return, Chargeback, payout, shipping, hub, category, Seller, Buyer, membership, processor requirement, carrier requirement, customs rule, tax requirement, or situation, the more specific term will control the subject matter it governs, unless applicable law requires otherwise.
MyDealShopper may operate a universal checkout that allows a User to pay for one or more orders, products, services, charges, fees, shipping, taxes, duties, freight, storage, international final shipping, future services, or related components within a single checkout experience.
A single order or checkout may include components subject to different Specific Terms. For example, an order may include products sold by Sellers, logistics services, shipping, MyDeal Xpress processing, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping, paid memberships, or other services enabled by MyDealShopper.
MyDealShopper checkout may operate in layers. This means that a User may accept a general checkout text and, in addition, may see specific terms, notices, or disclosures depending on the products, services, charges, or components included in the order.
By completing checkout, the User accepts these Terms of Use, acknowledges the Privacy Policy, and accepts the Specific Terms applicable to each product, service, shipping, charge, fee, tax, duty, checkout component, or flow included in the order.
If the order includes Seller Orders, the Buyer Purchase Terms for Seller Orders and the Buyer Protection and Claims Policy for Seller Orders apply, together with any applicable Seller, shipping, category, Claim, refund, return, Chargeback, MyDeal Xpress, carrier, customs, tax, or processor policy.
If the order includes Personal Shopper, Private Shopping, Live Stores, Shop Tax-Free, MyDeal Xpress, PO Box, international shipping, freight, storage, hubs, paid memberships, or future services, the Specific Terms that MyDealShopper publishes, incorporates, or displays for those services will apply.
The User is responsible for carefully reviewing products, services, prices, quantities, address, shipping, charges, taxes, duties, restrictions, conditions, notices, applicable terms, and any visible information before completing checkout.
MyDealShopper may cancel, split, correct, review, pause, or limit an order when there is a technical error, obvious pricing error, lack of stock, fraud risk, violation, shipping restriction, category restriction, destination restriction, processor issue, carrier issue, customs issue, legal requirement, or any other reasonable reason related to operations, security, or compliance.
If a User activates MyDealShopper Plus, MyDealShopper Business, or any paid membership, the activation flow may require acceptance of Membership Terms, recurring charge authorization, and acknowledgment of renewal, cancellation, failed payment, promotions, free trials, discounts, promotional periods, benefit changes, price changes, and applicable limitations. If a promotion, free trial, discount, or promotional period applies, the specific terms, duration, billing start date, amount, billing frequency, and cancellation conditions will be shown in the activation flow or in the applicable Membership Terms.
The collection, use, processing, storage, disclosure, and protection of personal information, account data, contact information, order information, payment information, shipping information, support records, Claims, Chargebacks, verification data, fraud data, sanctions / AML data, cookies, analytics, communications, security, and compliance information are governed by the MyDealShopper Privacy Policy.
By creating an account, using MyDealShopper, completing forms, accepting terms, checking out, requesting support, submitting a Claim, interacting with Sellers, using MyDeal Xpress, activating a membership, or using any MyDealShopper service, you acknowledge that you have read the Privacy Policy.
These Terms of Use do not replace the Privacy Policy. If there is a conflict regarding collection, use, processing, retention, disclosure, privacy rights, cookies, analytics, or personal data, the Privacy Policy controls the specific privacy matter, unless applicable law requires otherwise.
You may use MyDealShopper only for lawful, personal, authorized commercial, or transactional purposes permitted by these Terms of Use and applicable Specific Terms.
Permitted use may include, depending on the enabled features:
You must use the Platform in good faith, provide truthful information, comply with applicable laws, respect third-party rights, avoid interfering with MyDealShopper operations, and follow reasonable instructions issued by MyDealShopper for security, support, verification, compliance, shipping, checkout, Claims, or fraud prevention.
You may not use MyDealShopper to:
MyDealShopper may allow Users, Sellers, Buyers, Personal Shoppers, or other participants to post, upload, transmit, send, or display information, photographs, videos, text, business names, profiles, logos, Live Store content, comments, chats, messages, evidence, reviews, listings, support content, or communications within or related to the Platform.
You are responsible for the content you provide, post, upload, transmit, display, or send through MyDealShopper. You represent that you have the rights, permissions, and authorizations needed to use that content and that the content does not violate laws, third-party rights, trademark rights, copyrights, image rights, privacy, confidentiality, publicity, product safety rules, consumer protection rules, or these Terms of Use.
By providing content to MyDealShopper, you grant MyDealShopper a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, use, reproduce, display, distribute, adapt, process, store, publish, translate, communicate, technically modify, and use that content as reasonably necessary to operate, improve, protect, moderate, promote, and administer the Platform, process orders, provide support, resolve Claims, investigate fraud, document transactions, comply with legal obligations, and display content within related services.
MyDealShopper may review, hide, remove, limit, block, retain, preserve, or use content when reasonably necessary for operations, security, compliance, support, fraud prevention, Buyer Protection, Seller compliance, Claims, Chargebacks, legal defense, processor compliance, carrier requirements, customs requirements, or protection of rights.
Content posted by a User does not mean that MyDealShopper has verified, approved, authenticated, certified, guaranteed, or endorsed that content.
MyDealShopper, MyDeal, their names, trademarks, logos, designs, interfaces, text, graphics, software, flows, checkout, Live Store structure, Live Deals, tools, processes, databases, documentation, content, features, code, visual design, information organization, user experience, systems, and related materials are owned by MyDealShopper LLC or its licensors.
These Terms of Use do not transfer to you any intellectual property right in MyDealShopper, the Platform, its brands, software, content, technology, data, processes, tools, or documentation.
You may not copy, modify, distribute, sell, license, reproduce, create derivative works from, reverse engineer, commercially exploit, use trademarks, imitate interfaces, extract data, reuse content, or access the Platform in an unauthorized manner, except with MyDealShopper express written permission or to the extent permitted by applicable law.
MyDealShopper may use names, logos, trademarks, photographs, videos, listings, Live Store content, or Seller content only as permitted by applicable terms, granted permissions, Platform operation, authorized promotion, Claim resolution, compliance, or applicable law.
MyDealShopper may integrate with, link to, or interact with third-party services, including payment processors, Stripe Connect, PayPal, banks, payout providers, carriers, logistics partners, hubs, customs brokers, tax providers, verification providers, fraud prevention providers, analytics providers, advertising providers, support tools, social networks, external websites, or technology providers.
Use of third-party services may be subject to the terms, policies, rules, fees, timing, verifications, restrictions, approvals, or decisions of those third parties.
MyDealShopper does not control or guarantee the availability, decisions, approvals, timing, errors, rejections, blocks, fees, policies, processing, holds, failures, or outcomes of third parties, except to the extent otherwise required by applicable law.
MyDealShopper is not responsible for websites, applications, social networks, content, products, services, statements, errors, omissions, privacy practices, terms, or conduct of third parties not controlled by MyDealShopper.
MyDealShopper may monitor, review, investigate, limit, or take action regarding activity it reasonably considers suspicious, abusive, fraudulent, risky, unlawful, contrary to these Terms of Use, contrary to Specific Terms, or harmful to Buyers, Sellers, Personal Shoppers, third parties, payment processors, carriers, hubs, providers, or MyDealShopper.
Examples of risky or prohibited activity include:
MyDealShopper may share information with payment processors, payout providers, carriers, logistics partners, hubs, verification providers, fraud prevention providers, advisors, authorities, rights holders, or authorized third parties when reasonably necessary to prevent fraud, investigate violations, respond to Claims, respond to Chargebacks, comply with legal obligations, protect Users, or defend rights.
MyDealShopper may suspend, restrict, limit, pause, review, block, or close an account, service, order, checkout, payment, feature, Seller tool, Live Store access, Claim, refund, return, payout, shipping, support access, membership, or any functionality when it reasonably considers such action necessary.
Reasons may include, among others:
Suspension, restriction, or account closure does not eliminate pending obligations, amounts owed, investigations, Claims, Chargebacks, returns, refunds, tax obligations, legal obligations, responsibility for fraud, cooperation duties, MyDealShopper rights, or terms that by their nature should survive.
MyDealShopper does not guarantee that the Platform, services, products, Sellers, Personal Shoppers, Live Stores, Live Deals, checkout, cart, support, routes, carriers, hubs, promotions, fees, prices, inventory, categories, payment processors, shipping, MyDeal Xpress, Shop Tax-Free, PO Box, memberships, features, or content will be permanently available, uninterrupted, secure, error-free, or compatible with every User need.
MyDealShopper may perform maintenance, updates, technical changes, tests, redesigns, suspensions, limitations, or temporary or permanent interruptions.
Failures, delays, errors, availability changes, or interruptions may also occur due to events outside MyDealShopper reasonable control, including internet failures, provider failures, payment processor issues, carrier issues, hub issues, customs issues, bank issues, external services, weather events, government actions, emergencies, force majeure, fraud, attacks, security incidents, or operational problems.
MyDealShopper may correct errors, cancel orders, adjust information, remove listings, modify flows, update prices, limit services, or take necessary measures when it detects technical errors, pricing errors, availability errors, checkout errors, shipping errors, risk, fraud, or non-compliance.
Information, tools, notices, fees, estimates, shipping information, tax information, customs information, support responses, product information, category notices, Live Deals, Seller content, Personal Shopper content, or communications within MyDealShopper do not constitute legal, tax, customs, financial, accounting, professional, medical, investment, import, compliance, or business advice.
You are responsible for obtaining independent advice when appropriate, including legal, tax, customs, import, export, product safety, resale, accounting, financial, insurance, logistics, or regulatory advice.
MyDealShopper does not guarantee that a product is suitable for resale, that a purchase will generate a margin, that a shipment is permitted by every destination law, that no tax or duty will apply, that customs will approve an import, or that a User will obtain any specific commercial result.
To the maximum extent permitted by applicable law, MyDealShopper will not be liable for:
Where MyDealShopper has liability and applicable law permits limitation, MyDealShopper total liability will be limited to the amount paid by the User to MyDealShopper for the specific order, product, or service that gave rise to the claim, unless an applicable Specific Term or applicable law requires a different mandatory limit.
Nothing in these Terms of Use is intended to exclude liability that cannot be excluded under applicable law.
You agree to indemnify, defend, and hold harmless MyDealShopper LLC, its affiliates, officers, directors, employees, contractors, providers, agents, and authorized representatives from and against any claims, losses, liabilities, damages, costs, expenses, penalties, fines, chargebacks, disputes, or demands arising from your violation of these Terms of Use, your violation of Specific Terms, your misuse of the Platform, your fraud or abuse, your content, your violation of law, your violation of third-party rights, or any activity conducted through your account, except to the extent caused by MyDealShopper own unlawful conduct or as otherwise prohibited by applicable law.
MyDealShopper may send notices, communications, disclosures, updates, requests, confirmations, records, support messages, alerts, policy updates, legal notices, account messages, checkout confirmations, shipping notices, Claim notices, refund notices, return notices, Chargeback notices, verification requests, evidence requests, suspension notices, termination notices, membership notices, renewal notices, failed payment notices, cancellation notices, and related communications by electronic means.
Electronic means may include email, dashboard, account messages, platform alerts, SMS when permitted, WhatsApp when permitted, support channels, website notices, checkout, banners, in-platform notifications, or any other reasonable electronic method.
You agree to receive electronic communications from MyDealShopper and acknowledge that such communications may satisfy legal requirements for written form, notice, disclosure, or acceptance, to the extent permitted by applicable law.
You are responsible for keeping your contact information current, reviewing your registered channels, and responding to communications related to account, orders, Claims, refunds, returns, shipping, memberships, verification, compliance, security, or policy changes.
MyDealShopper may modify, update, supplement, or replace these Terms of Use to reflect changes to the Platform, services, checkout, products, risks, fraud patterns, security, compliance, operations, law, payment processors, carriers, customs, taxes, shipping, hubs, MyDeal Xpress, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping, Live Stores, Live Deals, memberships, or future services.
References to names of screens, modules, buttons, tools, functions, interfaces, checkout, Live Stores, Live Deals, dashboards, or other Platform elements are descriptive only. MyDealShopper may modify its interface, terminology, design, flow, location, or operation without amending these Terms of Use, provided that such changes do not substantially alter the rights and obligations established herein.
Changes may be communicated through reasonable means, including publication on the Platform, email, dashboard, account message, checkout notice, banner, support channel, or legal document update.
When a change is material, MyDealShopper may request additional acceptance or provide prominent notice as it considers reasonable and as required by applicable law.
When a change is necessary because of fraud, security, legal requirements, processor requirements, carrier requirements, customs requirements, tax requirements, product safety, recall, sanctions / AML, compliance, Buyer protection, Seller protection, membership program requirements, or operational risk, MyDealShopper may apply it immediately.
Continued use of MyDealShopper after changes become effective constitutes acceptance of the updated Terms of Use, to the extent permitted by applicable law.
Unless applicable law requires otherwise, these Terms of Use are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.
Any dispute related to these Terms of Use, the Platform, account, access, general use, communications, suspension, restrictions, services, checkout, orders, support, Claims, refunds, Chargebacks, shipping, MyDeal Xpress, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping, Live Stores, Live Deals, memberships, or related services should first be handled through the internal support or review procedures that MyDealShopper makes available, unless urgent action, injunctive relief, fraud prevention, account security, Chargeback response, processor compliance, carrier compliance, customs compliance, legal compliance, or immediate protection of rights is required.
When a Specific Term governs jurisdiction, dispute resolution, or the applicable procedure for a service, purchase, Seller Order, Claim, refund, return, Chargeback, payout, shipping, hub, freight, Personal Shopper, Private Shopping, Shop Tax-Free, MyDeal Xpress, PO Box, membership, or future service, that Specific Term applies to the subject matter it governs, unless applicable law requires otherwise.
These Terms of Use may be published in English, Spanish, or other languages.
This English version is intended to serve as the controlling version of the MyDealShopper Terms of Use unless MyDealShopper publishes a different controlling version or applicable law requires otherwise.
Translations may be provided for convenience, support, or User understanding. If there is any conflict, inconsistency, interpretation difference, or discrepancy between language versions, the controlling version identified by MyDealShopper will govern, unless applicable law requires otherwise.
These Terms of Use incorporate by reference the documents, policies, terms, notices, rules, disclosures, checkboxes, checkout notices, service terms, category terms, processor terms, carrier rules, customs rules, tax rules, legal requirements, and Membership Terms that MyDealShopper publishes, communicates, or applies within the Platform.
Incorporation by reference means that those documents become part of the applicable relationship when you use the relevant service, feature, purchase, sale, order, checkout, Claim, shipping, category, payment processor, carrier, hub, program, membership, or flow.
Specific Terms may apply even if they are not copied in full into these Terms of Use, as long as they are communicated, published, linked, accepted, incorporated, or reasonably made available to the User through the applicable flow.
MyDealShopper may add new documents, modify existing documents, remove outdated documents, or establish Specific Terms for new services, categories, destinations, carriers, payment methods, logistics services, Personal Shopper, Private Shopping, Shop Tax-Free, MyDeal Xpress, PO Box, Live Shopping, Live Stores, Live Deals, Claims, refunds, returns, Chargebacks, Seller tools, memberships, or future services.
Questions related to these Terms of Use, account, access, support, orders, Claims, refunds, returns, shipping, security, compliance, memberships, or general use of MyDealShopper should be sent through the official support channels published by MyDealShopper within the Platform.
MyDealShopper may require certain requests to be submitted from the registered account, through an official form, verified email, dashboard, order page, support ticket, checkout record, or specific channel to protect security, privacy, identity, evidence, compliance, and traceability.
This table is a general user-facing reference. It does not limit the application of other terms, policies, notices, checkboxes, or Specific Terms that MyDealShopper publishes or incorporates.
| Service or Flow | Applicable Documents | Purpose |
|---|---|---|
| General account registration | Terms of Use and Privacy Policy. | Governs general access, electronic acceptance, account, privacy, communications, and use of the Platform. |
| Free Account | Membership Terms, Terms of Use, and Privacy Policy. | Governs creation of the MyDeal Free Account, general browsing, basic access, and applicable electronic acceptance. |
| Plus and Business memberships | Membership Terms, Terms of Use, Privacy Policy, and applicable payment processor terms. | Governs activation, recurring billing, renewal, cancellation, failed payments, benefits, limitations, promotions, free trials, discounts, promotional periods, price changes, and benefit changes. |
| General browsing of MyDealShopper | Terms of Use and Privacy Policy. | Governs browsing, profiles, content, Live Stores, Live Deals, communications, and permitted use. |
| Seller Orders | Buyer Purchase Terms for Seller Orders and Buyer Protection and Claims Policy for Seller Orders. | Governs purchases from Sellers, checkout, Final Sale, Buyer Protection, Claims, refunds, returns, Chargebacks, and applicable remedies. |
| Sellers | Seller Terms and Conditions and C1-C9 policies. | Governs verification, listings, categories, permitted products, shipping, fulfillment, Claims, payouts, reserves, Chargebacks, compliance, and Seller conduct. |
| Live Deals | Terms of Use and Specific Terms applicable to the content, product, Seller Order, promotion, service, or flow shown. | Displays offers, products, promotions, Sellers, lives, Seller Live Deals, or commercial content. If the User buys products from Sellers, Seller Orders and the applicable Buyer terms apply. |
| Live Stores, Personal Shopper, and Private Shopping | Terms of Use and Specific Terms that MyDealShopper publishes for Personal Shopper, Private Shopping, assisted purchases, shipping, fees, Buyer Protection, appointments, cancellations, receipts, delivery, Claims, and support. | Governs live assisted-shopping experiences from physical stores, outlets, or authorized locations through Personal Shoppers, authorized shoppers, or enabled representatives. |
| Shop Tax-Free | Terms of Use and specific Shop Tax-Free terms published by MyDealShopper. | Governs conditions, eligibility, process, limits, documentation, support, and restrictions applicable to the service. |
| MyDeal Xpress | Terms of Use, MyDeal Xpress Logistics Terms, shipping terms, carrier rules, customs rules, tax rules, and applicable specific documents. | Governs hubs, shipping, consolidation, international final shipping, storage, abandonment, freight, carriers, customs, loss, damage, and logistics processing. |
| PO Box | Terms of Use and specific PO Box terms published by MyDealShopper. | Governs address use, receiving, processing, storage, forwarding, restrictions, abandonment, shipping, support, and applicable charges. |
| Payment processors | Terms of Use, checkout notices, Stripe Connect Terms, PayPal terms, processor terms, and applicable specific documents. | Governs payments, verification, authorizations, refunds, Chargebacks, disputes, holds, payouts, failed payments, and processor compliance. |
| Shipping, carriers, customs, and tax | Terms of Use, shipping terms, MyDeal Xpress Logistics Terms, carrier rules, customs rules, tax rules, duties notices, import notices, and applicable specific documents. | Governs availability, routes, restrictions, costs, duties, taxes, customs, tracking, delays, loss, damage, and applicable responsibilities. |
These texts are recommended user-facing acceptance copies for platform implementation. MyDealShopper may adjust wording, placement, or presentation as needed for the applicable flow, device, language, service, checkout, or legal requirement.
We only ask for your date of birth to verify that you meet the minimum age required to create your MyDeal Free Account.
Button: Create Free Account
Legal text: By creating your Free Account, you agree to the Membership Terms, Terms of Use, and Privacy Policy.
By activating MyDealShopper Plus, you agree to the MyDealShopper Membership Terms, MyDealShopper Terms of Use, and Privacy Policy, and authorize MyDealShopper to charge your selected payment method on a recurring basis until you cancel. If a free trial, discount, or promotional period applies, your selected payment method may be charged automatically when the promotional period ends unless you cancel before then.
Suggested button: Activate Plus.
By activating MyDealShopper Business, you agree to the MyDealShopper Membership Terms, MyDealShopper Terms of Use, and Privacy Policy, and authorize MyDealShopper to charge your selected payment method on a recurring basis until you cancel. If a free trial, discount, or promotional period applies, your selected payment method may be charged automatically when the promotional period ends unless you cancel before then.
Suggested button: Activate Business.
By placing your order, you create or access your MyDealShopper account, agree to the MyDealShopper Terms of Use, acknowledge the Privacy Policy, and agree to the purchase terms, Buyer Protection rules, shipping terms, fees, and service conditions that apply to the products or services in your order.
Suggested button: Place order and accept applicable terms.
By completing checkout, you agree to the terms that apply to your order, including the MyDealShopper Terms of Use, Privacy Policy, and the specific terms for each product, service, membership, shipping, fee, or component included in your order.
Suggested button: Pay and accept applicable terms.
Reglas generales para utilizar la plataforma y las herramientas de MyDealShopper.
Importante: El documento completo que aparece más abajo rige el uso de nuestros servicios. Los títulos de sección son solo para navegación.
Documento general de plataforma aplicable a cuenta, navegación, uso general, checkout universal y relación con términos específicos de servicios.
Estos Terms of Use regulan el acceso, navegación, registro, cuenta, uso general, interacción, comunicaciones, servicios, checkout, soporte y funcionamiento general de MyDealShopper LLC y sus plataformas, sitios web, herramientas, interfaces, Live Stores, Live Deals, perfiles, carrito, checkout, servicios, canales de soporte, sistemas operativos y funcionalidades relacionadas.
Estos Terms of Use funcionan como documento general de uso de la Plataforma. No sustituyen los términos, políticas, condiciones, avisos o reglas específicas que puedan aplicar a servicios, cuentas gratuitas, membresías de pago, planes de suscripción, compras, ventas, Sellers, Buyers, Seller Orders, Claims, refunds, chargebacks, Personal Shopper, Private Shopping, Live Stores, Shop Tax-Free, MyDeal Xpress, PO Box, shipping, hubs, checkout, pagos, procesadores, categorías especiales o servicios futuros.
Cuando un usuario utiliza un servicio específico, compra un producto, crea una cuenta, activa una membresía de pago, se registra como Seller, compra una Seller Order, presenta un Claim, solicita un refund, usa shipping, interactúa con MyDeal Xpress o acepta un flujo particular dentro de MyDealShopper, también pueden aplicar términos específicos adicionales.
Estos Terms of Use deben leerse junto con la Privacy Policy y con los términos específicos aplicables al servicio, producto, orden, cuenta, checkout, Claim, refund, return, chargeback, shipping, hub, Seller, Buyer, payment processor, carrier, customs, tax o programa correspondiente.
Para efectos de estos Terms of Use, los siguientes términos tendrán el significado indicado, salvo que un documento específico aplicable defina un término de forma más precisa para el servicio, producto, orden o situación correspondiente.
| Término | Definición general |
|---|---|
| MyDealShopper, MyDeal, nosotros, nos o nuestro | MyDealShopper LLC y sus plataformas, servicios, herramientas, operaciones, marcas, proveedores autorizados, sistemas, sitios web, canales de soporte y servicios relacionados. |
| Plataforma | El ecosistema digital y operativo de MyDealShopper, incluyendo sitio web, cuenta, checkout, Live Stores, Live Deals, perfiles, carrito, soporte, herramientas, servicios y funcionalidades relacionadas. |
| Usuario | Toda persona que accede, navega, crea cuenta, compra, usa servicios, contacta soporte, presenta Claims o interactúa con MyDealShopper. |
| Buyer | Usuario que compra o intenta comprar productos o servicios dentro de MyDealShopper. |
| Seller | Persona física o entidad aprobada por MyDealShopper para publicar y vender mercancía propia dentro de la Plataforma. |
| Seller Order | Orden realizada por un Buyer a un Seller dentro de MyDealShopper. |
| Live Store | Experiencia, sección o funcionalidad de MyDealShopper mediante la cual un Personal Shopper, shopper autorizado o representante habilitado puede mostrar productos, tiendas físicas, outlets, disponibilidad, precios o compras asistidas en vivo, sujeta a los términos específicos de Personal Shopper, Private Shopping, shipping, fees, Buyer Protection y demás políticas aplicables. |
| Live Deals | Experiencia, sección o funcionalidad de MyDealShopper que puede mostrar productos, ofertas, Sellers, promociones, lives, Seller Live Deals o contenido comercial disponible. Cuando una compra corresponda a productos de Sellers, se tratará como Seller Order y no como Live Store, salvo que MyDealShopper indique expresamente otra cosa. |
| Checkout | Flujo mediante el cual el usuario revisa productos o servicios, acepta términos aplicables, proporciona información requerida y paga una orden, cargo, shipping, fee o servicio. |
| Claim | Solicitud de revisión, refund, return, remedy, soporte o protección relacionada con una orden, producto, shipping, entrega, hub, carrier, checkout o servicio. |
| Membresía de pago | Plan de suscripción, membresía Plus, membresía Business u otro plan recurrente de pago ofrecido por MyDealShopper, sujeto a Membership Terms, autorización de cobro recurrente, reglas de cancelación, renovación, pagos fallidos, términos promocionales, free trials, descuentos, periodos promocionales, cambios de beneficios, cambios de precio y limitaciones de beneficios. |
| Membership Terms | Documento específico que regulará cuentas gratuitas, membresías de pago, planes recurrentes, beneficios, cargos, renovaciones, cancelaciones, pagos fallidos, promociones, free trials, descuentos, periodos promocionales, cambios de beneficios, cambios de precio y limitaciones aplicables a membresías. |
| Términos específicos | Documentos, políticas, avisos, reglas, disclosures, checkboxes, términos de servicio, términos de categoría, carrier rules, processor terms, Membership Terms o condiciones aplicables a un servicio, producto, orden, membresía o situación concreta. |
Al crear una cuenta, registrarse, iniciar sesión, navegar la Plataforma, usar una Live Store, ver Live Deals, agregar productos al carrito, completar checkout, contactar soporte, aceptar un checkbox, hacer clic en un botón de aceptación, realizar una compra, usar un servicio, presentar un Claim o continuar usando MyDealShopper después de una actualización, usted acepta quedar obligado por estos Terms of Use.
Si usted no acepta estos Terms of Use, no debe crear cuenta, usar la Plataforma, completar checkout, comprar productos, solicitar servicios, contactar soporte o interactuar con funcionalidades de MyDealShopper.
La aceptación puede realizarse mediante medios electrónicos, incluyendo checkbox, botón, confirmación de cuenta, checkout, flujo de registro, firma electrónica, aceptación dentro de la Plataforma, email, dashboard, account message, registro técnico o cualquier otro método razonable habilitado por MyDealShopper.
MyDealShopper podrá conservar registros electrónicos de aceptación, reconocimiento o uso, incluyendo fecha, hora, email, cuenta, IP, user agent, idioma, versión del documento, texto del checkbox, botón presionado, checkout record, logs de sesión y demás información razonablemente necesaria para acreditar aceptación, seguridad, cumplimiento, soporte, auditoría o defensa legal.
Cuando un flujo de la Plataforma muestre un aviso, checkbox, disclosure, enlace, condición, política o término específico adicional, la aceptación de dicho flujo también constituye aceptación de los términos visibles, vinculados, incorporados o razonablemente puestos a disposición dentro de ese flujo.
Para crear una cuenta o usar MyDealShopper, usted debe tener al menos dieciocho (18) años de edad, la mayoría de edad legal en su jurisdicción, o capacidad legal suficiente para aceptar estos Terms of Use.
Si usted usa MyDealShopper en nombre de una empresa, negocio, Seller, entidad, organización o tercero, declara que tiene autoridad suficiente para aceptar estos Terms of Use y cualquier término específico aplicable en nombre de dicha persona o entidad.
MyDealShopper podrá negar, limitar, suspender o condicionar el acceso a la Plataforma cuando considere razonablemente que el usuario no cumple requisitos de edad, elegibilidad, identidad, verificación, seguridad, cumplimiento legal, processor compliance, sanctions / AML, prevención de fraude o cualquier otro requisito aplicable.
El acceso a determinadas funciones, servicios, categorías, métodos de pago, shipping, destinos, Live Stores, Seller tools, MyDeal Xpress, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping u otros servicios podrá estar sujeto a aprobación, disponibilidad, verificación, ubicación, perfil, categoría, riesgo, documentación o aceptación de términos adicionales.
Para acceder a ciertas funciones de MyDealShopper, usted puede necesitar crear una cuenta y proporcionar información verdadera, completa, actualizada y verificable.
Usted es responsable de mantener actualizada la información asociada a su cuenta, incluyendo nombre, email, teléfono, dirección, información de contacto, información de shipping, información de facturación, información de negocio cuando aplique y cualquier otro dato necesario para operar la Plataforma.
MyDealShopper podrá rechazar, limitar, revisar, suspender o cerrar una cuenta cuando la información proporcionada sea falsa, incompleta, inconsistente, riesgosa, no verificable, fraudulenta, asociada a abuso, relacionada con actividad prohibida o incompatible con estos Terms of Use o con términos específicos aplicables.
Una cuenta de usuario no crea por sí misma derecho adquirido a comprar, vender, publicar productos, operar como Seller, actuar como Personal Shopper, recibir servicios, obtener promociones, usar shipping, usar MyDeal Xpress, acceder a Shop Tax-Free, conservar funciones activas o acceder indefinidamente a cualquier servicio.
MyDealShopper podrá requerir información adicional para validar identidad, prevenir fraude, proteger Buyers, Sellers y la Plataforma, cumplir obligaciones legales, atender solicitudes de soporte, procesar Claims, responder Chargebacks, coordinar shipping, operar checkout, revisar actividad sospechosa o aplicar términos y políticas.
El usuario no puede transferir, vender, prestar, ceder, compartir o permitir el uso no autorizado de su cuenta, salvo que MyDealShopper permita expresamente una función de usuario autorizado, team access, business account o acceso delegado.
Usted es responsable de proteger sus credenciales, dispositivos, sesiones, contraseñas, códigos de acceso, métodos de autenticación y cualquier actividad realizada desde su cuenta.
Debe notificar a MyDealShopper por los canales oficiales si sospecha acceso no autorizado, uso indebido, fraude, error de cuenta, pérdida de credenciales, robo de identidad, chargeback no reconocido, actividad sospechosa o cualquier incidente de seguridad relacionado con su cuenta.
MyDealShopper podrá tomar medidas razonables para proteger la cuenta, los usuarios y la Plataforma, incluyendo requerir verificación adicional, cerrar sesiones activas, limitar funciones, bloquear checkout, restringir pagos, suspender órdenes, pausar soporte, solicitar evidencia, cancelar operaciones, retener actividad bajo revisión o cerrar una cuenta.
MyDealShopper no será responsable por pérdidas derivadas de negligencia del usuario, credenciales compartidas, dispositivos comprometidos, información incorrecta, acceso no autorizado causado por falta de cuidado del usuario o uso indebido de la cuenta, salvo en la medida en que la ley aplicable disponga lo contrario.
MyDealShopper puede ofrecer, habilitar, modificar o retirar distintos servicios y funcionalidades, incluyendo, de forma general:
MyDealShopper podrá ofrecer cuentas gratuitas, membresías de pago, planes de suscripción, membresías Plus, membresías Business u otros planes recurrentes. Las membresías de pago podrán estar sujetas a Membership Terms específicos, autorización de cobro recurrente, reglas de cancelación, renovación, pagos fallidos, términos promocionales, free trials, descuentos, periodos promocionales, cambios de beneficios, cambios de precio y limitaciones de beneficios.
Para efectos de estos Terms of Use, Live Stores se refiere a experiencias de Personal Shoppers, shoppers autorizados o representantes habilitados transmitiendo desde tiendas físicas, outlets o ubicaciones de compra asistida. Seller Orders aplican cuando el usuario compra productos de Sellers. Si MyDealShopper habilita en el futuro lives de Sellers, dichos flujos podrán tratarse como Seller Orders, Seller Live Deals o términos específicos de Seller, y no como Live Stores salvo indicación expresa de MyDealShopper.
La disponibilidad de un servicio, botón, página, función, Live Store, Live Deal, Seller, Personal Shopper, producto, ruta, carrier, promoción, tarifa, precio, destino, beneficio de membresía o herramienta no garantiza que dicho servicio permanecerá disponible, que será aprobado para todos los usuarios, que funcionará sin interrupciones o que será aplicable a todas las órdenes, cuentas o membresías.
MyDealShopper podrá modificar, pausar, retirar, limitar, rediseñar, fusionar, descontinuar o condicionar cualquier servicio o funcionalidad por razones operativas, comerciales, legales, técnicas, regulatorias, de seguridad, fraude, cumplimiento, riesgo, logística, processor compliance, carrier rules, customs rules, disponibilidad de terceros o protección de usuarios.
Estos Terms of Use son términos generales de Plataforma. Los servicios, cuentas gratuitas, membresías de pago, planes de suscripción, compras, ventas, órdenes, categorías, métodos de pago, shipping, claims, refunds, chargebacks, Personal Shopper, Private Shopping, Live Stores, Live Deals, MyDeal Xpress, Shop Tax-Free, PO Box y demás funcionalidades pueden estar sujetos a documentos específicos adicionales.
Los términos específicos pueden incluir, entre otros:
En caso de conflicto entre estos Terms of Use y un término específico aplicable a un producto, servicio, orden, claim, refund, return, chargeback, payout, shipping, hub, categoría, Seller, Buyer, processor requirement, carrier requirement, customs rule, tax requirement o situación particular, prevalecerá el término específico en la materia que regula, salvo que la ley aplicable exija otra cosa.
La existencia de estos Terms of Use no limita la facultad de MyDealShopper para publicar, actualizar, incorporar, retirar, reemplazar o complementar términos específicos por servicio, categoría, checkout flow, destino, carrier, hub, payment processor, Seller, Buyer o programa.
MyDealShopper puede operar un checkout universal que permita al usuario pagar una o varias órdenes, productos, servicios, cargos, fees, shipping, taxes, duties, freight, storage, international final shipping, servicios futuros o componentes relacionados dentro de una misma experiencia de checkout.
Una misma orden o checkout puede incluir componentes sujetos a distintos términos específicos. Por ejemplo, una orden puede incluir productos vendidos por Sellers, servicios logísticos, shipping, MyDeal Xpress processing, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping u otros servicios habilitados por MyDealShopper.
El checkout de MyDealShopper podrá funcionar por capas. Esto significa que el usuario puede aceptar un texto general de checkout y, adicionalmente, ver términos, avisos o disclosures específicos según los productos, servicios, cargos o componentes incluidos en la orden.
Al completar checkout, el usuario acepta estos Terms of Use, reconoce la Privacy Policy y acepta los términos específicos aplicables a cada producto, servicio, shipping, cargo, fee, tax, duty, checkout component o flujo incluido en la orden.
Si la orden incluye Seller Orders, aplican los Buyer Purchase Terms for Seller Orders y la Buyer Protection and Claims Policy for Seller Orders, además de cualquier política de Seller, shipping, category, claim, refund, return, chargeback, MyDeal Xpress, carrier, customs, tax o processor que corresponda.
Si la orden incluye Personal Shopper, Private Shopping, Live Stores, Shop Tax-Free, MyDeal Xpress, PO Box, international shipping, freight, storage, hubs u otros servicios futuros, aplicarán los términos específicos que MyDealShopper publique, incorpore o muestre para dichos servicios.
El usuario es responsable de revisar cuidadosamente los productos, servicios, precios, cantidades, dirección, shipping, cargos, taxes, duties, restricciones, condiciones, avisos, términos aplicables y cualquier información visible antes de completar checkout.
MyDealShopper podrá cancelar, dividir, corregir, revisar, pausar o limitar una orden cuando exista error técnico, error evidente de precio, falta de stock, riesgo de fraude, incumplimiento, restricción de shipping, restricción de categoría, restricción de destino, processor issue, carrier issue, customs issue, legal requirement o cualquier otra razón razonable relacionada con operación, seguridad o cumplimiento.
Si el usuario activa MyDealShopper Plus, MyDealShopper Business o cualquier membresía de pago, el flujo de activación podrá requerir aceptación de Membership Terms, autorización de cobro recurrente y reconocimiento de reglas de renovación, cancelación, pagos fallidos, promociones, free trials, descuentos, periodos promocionales, cambios de beneficios, cambios de precio y limitaciones aplicables. Si una promoción, free trial, descuento o periodo promocional aplica, los términos específicos, duración, fecha de inicio de cobro, monto, frecuencia de cobro y condiciones de cancelación deberán mostrarse en el flujo de activación o en los Membership Terms aplicables.
El tratamiento de información personal, datos de cuenta, información de contacto, datos de órdenes, pagos, shipping, soporte, Claims, Chargebacks, verificación, fraude, sanctions / AML, cookies, analytics, comunicaciones, seguridad y cumplimiento se rige por la Privacy Policy de MyDealShopper.
Al crear cuenta, usar MyDealShopper, completar formularios, aceptar términos, hacer checkout, solicitar soporte, presentar un Claim, interactuar con Sellers, usar MyDeal Xpress o utilizar cualquier servicio de MyDealShopper, usted reconoce que ha leído la Privacy Policy.
Estos Terms of Use no sustituyen la Privacy Policy. En caso de conflicto sobre recopilación, uso, procesamiento, conservación, divulgación, derechos de privacidad, cookies, analytics o datos personales, la Privacy Policy prevalecerá en la materia específica de privacidad, salvo que la ley aplicable exija otra cosa.
Usted puede usar MyDealShopper únicamente para fines legales, personales, comerciales autorizados o transaccionales permitidos por estos Terms of Use y por los términos específicos aplicables.
El uso permitido puede incluir, según las funciones habilitadas:
Usted debe usar la Plataforma de buena fe, proporcionar información verdadera, cumplir las leyes aplicables, respetar derechos de terceros, no interferir con la operación de MyDealShopper y cumplir cualquier instrucción razonable emitida por MyDealShopper para seguridad, soporte, verificación, cumplimiento, shipping, checkout, claims o prevención de fraude.
Usted no puede usar MyDealShopper para:
MyDealShopper puede permitir que usuarios, Sellers, Buyers, Personal Shoppers u otros participantes publiquen, carguen, transmitan, envíen o muestren información, fotografías, videos, textos, nombres comerciales, perfiles, logos, contenido de Live Stores, comentarios, chats, mensajes, evidencias, reviews, listings, contenido de soporte o comunicaciones dentro o relacionadas con la Plataforma.
Usted es responsable del contenido que proporcione, publique, cargue, transmita, muestre o envíe mediante MyDealShopper. Usted declara que tiene los derechos, permisos y autorizaciones necesarios para usar dicho contenido y que el contenido no viola leyes, derechos de terceros, derechos de marca, derechos de autor, derechos de imagen, privacidad, confidencialidad, publicidad, product safety rules, consumer protection rules o estos Terms of Use.
Al proporcionar contenido a MyDealShopper, usted otorga a MyDealShopper una licencia no exclusiva, mundial, libre de regalías, sublicenciable y transferible para alojar, usar, reproducir, mostrar, distribuir, adaptar, procesar, almacenar, publicar, traducir, comunicar, analizar, modificar técnicamente y utilizar dicho contenido según sea necesario para operar, mejorar, proteger, moderar, promocionar y administrar la Plataforma, procesar órdenes, brindar soporte, resolver Claims, investigar fraude, documentar transacciones, cumplir obligaciones legales y mostrar contenido dentro de servicios relacionados.
MyDealShopper podrá revisar, ocultar, remover, limitar, bloquear, conservar, preservar o utilizar contenido cuando lo considere razonablemente necesario para operación, seguridad, cumplimiento, soporte, fraude, Buyer Protection, Seller compliance, claims, chargebacks, legal defense, processor compliance, carrier requirements, customs requirements o protección de derechos.
La publicación de contenido por un usuario no significa que MyDealShopper lo haya verificado, aprobado, autenticado, certificado, garantizado o respaldado.
MyDealShopper, MyDeal, sus nombres, marcas, logotipos, diseños, interfaces, textos, gráficos, software, flujos, checkout, Live Store structure, Live Deals, herramientas, procesos, bases de datos, documentación, contenido, funcionalidades, código, diseño visual, organización de información, experiencia de usuario, sistemas y materiales relacionados pertenecen a MyDealShopper LLC o a sus licenciantes.
Estos Terms of Use no transfieren al usuario ningún derecho de propiedad intelectual sobre MyDealShopper, la Plataforma, sus marcas, software, contenido, tecnología, datos, procesos, herramientas o documentación.
Usted no puede copiar, modificar, distribuir, vender, licenciar, reproducir, crear obras derivadas, hacer ingeniería inversa, explotar comercialmente, usar marcas, imitar interfaces, extraer datos, reutilizar contenido o acceder a la Plataforma de manera no autorizada, salvo permiso expreso por escrito de MyDealShopper o en la medida permitida por la ley aplicable.
MyDealShopper puede utilizar nombres, logos, marcas, fotografías, videos, listings, contenido de Live Stores, contenido de Personal Shoppers, contenido de Sellers o contenido comercial únicamente según lo permitido por los términos aplicables, permisos otorgados, operación de la Plataforma, promoción autorizada, resolución de Claims, cumplimiento o leyes aplicables.
MyDealShopper puede integrar, enlazar o interactuar con servicios de terceros, incluyendo payment processors, Stripe Connect, PayPal, bancos, payout providers, carriers, logistics partners, hubs, customs brokers, tax providers, verification providers, fraud prevention providers, analytics providers, advertising providers, herramientas de soporte, redes sociales, sitios externos o proveedores tecnológicos.
El uso de servicios de terceros puede estar sujeto a términos, políticas, reglas, tarifas, tiempos, verificaciones, restricciones, aprobaciones o decisiones de dichos terceros.
MyDealShopper no controla ni garantiza la disponibilidad, decisiones, aprobaciones, tiempos, errores, rechazos, bloqueos, tarifas, políticas, procesamiento, retenciones, fallas o resultados de terceros, salvo en la medida en que la ley aplicable disponga lo contrario.
MyDealShopper no es responsable por sitios, aplicaciones, redes sociales, contenidos, productos, servicios, declaraciones, errores, omisiones, prácticas de privacidad, términos o conductas de terceros no controlados por MyDealShopper.
Cuando un payment processor, payout provider, carrier, hub, verification provider, fraud prevention provider, customs broker, tax provider o proveedor externo requiera información, revisión, documentación, retención, autorización, restricción, rechazo o suspensión, MyDealShopper podrá aplicar o reflejar dichas medidas dentro de la Plataforma según sea necesario para operar, cumplir o reducir riesgos.
MyDealShopper podrá monitorear, revisar, investigar, limitar o tomar medidas sobre actividad que considere razonablemente sospechosa, abusiva, fraudulenta, riesgosa, ilegal, contraria a estos Terms of Use, contraria a términos específicos o perjudicial para Buyers, Sellers, Personal Shoppers, terceros, payment processors, carriers, hubs, proveedores o MyDealShopper.
Se consideran ejemplos de actividad riesgosa o prohibida:
MyDealShopper podrá compartir información con payment processors, payout providers, carriers, logistics partners, hubs, verification providers, fraud prevention providers, asesores, autoridades, titulares de derechos o terceros autorizados cuando sea razonablemente necesario para prevenir fraude, investigar incumplimientos, responder Claims, responder Chargebacks, cumplir obligaciones legales, proteger usuarios o defender derechos.
MyDealShopper podrá suspender, restringir, limitar, pausar, revisar, bloquear o cerrar una cuenta, servicio, orden, checkout, pago, función, Seller tools, Live Store, Claim, refund, return, payout, shipping, acceso a soporte o cualquier funcionalidad cuando lo considere razonablemente necesario.
Las razones pueden incluir, entre otras:
La suspensión, restricción o cierre de cuenta no elimina obligaciones existentes, pagos adeudados, investigaciones, Claims, Chargebacks, returns, refunds, obligaciones fiscales, obligaciones legales, responsabilidades por fraude, obligaciones de cooperación, derechos de MyDealShopper o términos que por su naturaleza deban sobrevivir.
MyDealShopper no garantiza que la Plataforma, servicios, productos, Sellers, Personal Shoppers, Live Stores, Live Deals, checkout, carrito, soporte, rutas, carriers, hubs, promociones, tarifas, precios, inventario, categorías, payment processors, shipping, MyDeal Xpress, Shop Tax-Free, PO Box, funciones o contenidos estarán disponibles de forma permanente, ininterrumpida, segura, libre de errores o compatible con todas las necesidades del usuario.
MyDealShopper podrá realizar mantenimiento, actualizaciones, cambios técnicos, pruebas, rediseños, suspensiones, limitaciones o interrupciones temporales o permanentes.
También pueden ocurrir fallas, retrasos, errores, cambios de disponibilidad o interrupciones por causas fuera del control razonable de MyDealShopper, incluyendo fallas de internet, proveedores, payment processors, carriers, hubs, customs, bancos, servicios externos, eventos climáticos, actos gubernamentales, emergencias, fuerza mayor, fraude, ataques, incidentes de seguridad o problemas operativos.
MyDealShopper podrá corregir errores, cancelar órdenes, ajustar información, retirar publicaciones, modificar flujos, actualizar precios, limitar servicios o tomar medidas necesarias cuando detecte errores técnicos, errores de precio, errores de disponibilidad, errores de checkout, errores de shipping, riesgo, fraude o incumplimiento.
La información, herramientas, avisos, tarifas, estimaciones, shipping information, tax information, customs information, support responses, product information, category notices, Live Deals, contenido de Sellers, contenido de Personal Shoppers o comunicaciones dentro de MyDealShopper no constituyen asesoría legal, fiscal, aduanal, financiera, contable, profesional, médica, de inversión, de importación, de cumplimiento o de negocios.
El usuario es responsable de obtener asesoría externa cuando corresponda, incluyendo asesoría legal, tax, customs, import, export, product safety, resale, accounting, financial, insurance, logistics o regulatory advice.
MyDealShopper no garantiza que un producto sea adecuado para reventa, que una compra genere margen, que un envío sea permitido por todas las leyes de destino, que un impuesto o duty no aplique, que una autoridad aduanal apruebe la importación o que un usuario obtenga resultados comerciales específicos.
En la máxima medida permitida por la ley aplicable, MyDealShopper no será responsable por:
Cuando exista responsabilidad de MyDealShopper y la ley aplicable permita limitarla, la responsabilidad total de MyDealShopper estará limitada al monto pagado por el usuario a MyDealShopper por la orden, producto o servicio específico que dio origen al reclamo, salvo que un término específico aplicable o la ley aplicable establezca otro límite obligatorio.
Nada en estos Terms of Use busca excluir responsabilidad que no pueda excluirse bajo la ley aplicable.
En la medida permitida por la ley aplicable, usted acepta defender, indemnizar y mantener en paz y a salvo a MyDealShopper LLC, sus afiliadas, proveedores, directores, funcionarios, empleados, contratistas, agentes y representantes frente a reclamaciones, pérdidas, daños, costos, gastos, responsabilidades, investigaciones, multas, chargebacks, penalties, honorarios razonables de abogados o costos derivados de:
MyDealShopper podrá enviar avisos, comunicaciones, disclosures, actualizaciones, solicitudes, confirmaciones, registros, mensajes de soporte, alertas, notices, policy updates, legal notices, account messages, checkout confirmations, shipping notices, Claim notices, refund notices, return notices, chargeback notices, verification requests, evidence requests, suspension notices, termination notices y comunicaciones relacionadas mediante medios electrónicos.
Los medios pueden incluir email, dashboard, account messages, platform alerts, SMS cuando esté permitido, WhatsApp cuando esté permitido, soporte, sitio web, checkout, banners, notificaciones dentro de la Plataforma o cualquier otro método electrónico razonable.
Usted acepta recibir comunicaciones electrónicas de MyDealShopper y reconoce que dichas comunicaciones pueden satisfacer requisitos legales de forma escrita, aviso, disclosure o aceptación, en la medida permitida por la ley aplicable.
Usted es responsable de mantener actualizada su información de contacto, revisar sus canales registrados y atender comunicaciones relacionadas con cuenta, órdenes, Claims, refunds, returns, shipping, verificación, cumplimiento, seguridad o cambios de políticas.
MyDealShopper podrá modificar, actualizar, complementar o reemplazar estos Terms of Use para reflejar cambios en la Plataforma, servicios, checkout, productos, riesgos, fraude, seguridad, cumplimiento, operación, legislación, payment processors, carriers, customs, taxes, shipping, hubs, MyDeal Xpress, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping, Live Stores, Live Deals o servicios futuros.
Las referencias a nombres de pantallas, módulos, botones, herramientas, funciones, interfaces, checkout, Live Stores, Live Deals, dashboards o elementos de la Plataforma tienen fines descriptivos. MyDealShopper podrá modificar su interfaz, nomenclatura, diseño, flujo, ubicación o funcionamiento sin necesidad de modificar estos Terms of Use, siempre que no cambien sustancialmente los derechos y obligaciones aquí establecidos.
Los cambios podrán comunicarse por medios razonables, incluyendo publicación en la Plataforma, email, dashboard, account message, checkout notice, banner, soporte o actualización de documentos legales.
Cuando un cambio sea material, MyDealShopper podrá solicitar aceptación adicional o comunicarlo de forma destacada, según lo considere razonable y conforme a la ley aplicable.
Cuando un cambio sea necesario por fraude, seguridad, legalidad, processor requirement, carrier requirement, customs requirement, tax requirement, product safety, recall, sanctions / AML, cumplimiento, protección de Buyers, protección de Sellers o riesgo operativo, MyDealShopper podrá aplicarlo de forma inmediata.
El uso continuo de MyDealShopper después de la entrada en vigor de cambios constituye aceptación de los Terms of Use actualizados, en la medida permitida por la ley aplicable.
Salvo que la ley aplicable exija otra cosa, estos Terms of Use se regirán por las leyes del Estado de Wyoming, Estados Unidos, sin dar efecto a principios de conflicto de leyes.
Cualquier disputa relacionada con estos Terms of Use, la Plataforma, cuenta, acceso, uso general, comunicaciones, suspensión, restricciones, servicios, checkout, órdenes, soporte, Claims, refunds, chargebacks, shipping, MyDeal Xpress, Shop Tax-Free, PO Box, Personal Shopper, Private Shopping, Live Stores, Live Deals o servicios relacionados deberá manejarse inicialmente mediante los canales de soporte, revisión interna o resolución que MyDealShopper ponga a disposición, salvo que se requiera medida urgente, fraud prevention, account security, chargeback response, processor compliance, carrier compliance, customs compliance, legal compliance, injunctive relief o protección inmediata de derechos.
Cuando exista un término específico que regule jurisdicción, arbitraje, resolución de disputas o procedimiento aplicable a un servicio, compra, Seller Order, Claim, refund, return, chargeback, payout, shipping, hub, freight, Personal Shopper, Private Shopping, Shop Tax-Free, MyDeal Xpress, PO Box o servicio futuro, dicho término específico aplicará a la materia que regula, salvo que la ley aplicable exija otra cosa.
Estos Terms of Use pueden ser publicados en español, inglés u otros idiomas.
Cuando MyDealShopper publique una versión en inglés identificada como versión controlante, la versión en inglés prevalecerá en caso de conflicto, inconsistencia, diferencia de interpretación o discrepancia entre versiones, salvo que la ley aplicable exija otra cosa.
La versión en español puede utilizarse como versión de apoyo, referencia, comunicación o comprensión del usuario. Sin embargo, cuando exista una versión en inglés identificada como controlante por MyDealShopper, dicha versión controlante regirá la interpretación legal, salvo que la ley aplicable exija otra cosa.
Hasta que MyDealShopper publique una versión en inglés identificada como controlante, la versión publicada y efectiva disponible para el usuario será la versión aplicable en la medida permitida por la ley aplicable.
Estos Terms of Use incorporan por referencia los documentos, políticas, términos, avisos, reglas, disclosures, checkboxes, checkout notices, service terms, category terms, processor terms, carrier rules, customs rules, tax rules y legal requirements que MyDealShopper publique, comunique o aplique dentro de la Plataforma.
La incorporación por referencia significa que dichos documentos forman parte de la relación aplicable cuando el usuario usa el servicio, función, compra, venta, orden, checkout, claim, shipping, categoría, payment processor, carrier, hub, programa o flujo correspondiente.
Los términos específicos pueden aplicar aunque no se copien completos dentro de estos Terms of Use, siempre que sean comunicados, publicados, vinculados, aceptados, incorporados o razonablemente puestos a disposición del usuario conforme al flujo aplicable.
MyDealShopper podrá agregar nuevos documentos, modificar documentos existentes, retirar documentos obsoletos o establecer términos específicos para nuevos servicios, membresías, categorías, destinos, carriers, métodos de pago, servicios logísticos, Personal Shopper, Private Shopping, Shop Tax-Free, MyDeal Xpress, PO Box, Live Shopping, Live Stores, Live Deals, Seller Live Deals, claims, refunds, returns, chargebacks, Seller tools o servicios futuros.
Las consultas relacionadas con estos Terms of Use, cuenta, acceso, soporte, órdenes, Claims, refunds, returns, shipping, seguridad, cumplimiento o uso general de MyDealShopper deberán enviarse mediante los canales oficiales de soporte que MyDealShopper publique dentro de la Plataforma.
MyDealShopper podrá requerir que ciertas solicitudes se presenten desde la cuenta registrada, mediante formulario oficial, email verificado, dashboard, order page, support ticket, checkout record o canal específico, para proteger seguridad, privacidad, identidad, evidencia, cumplimiento y trazabilidad.
Cuando una solicitud corresponda a privacidad, tratamiento de datos personales o derechos de privacidad, aplicará la Privacy Policy y el canal indicado en dicha política.
Esta tabla es una referencia operativa general. No limita la aplicación de otros términos, políticas, avisos, checkboxes o documentos específicos que MyDealShopper publique o incorpore.
| Servicio o flujo | Documentos aplicables | Propósito |
|---|---|---|
| Registro general de cuenta | Terms of Use y Privacy Policy. | Regular acceso general, aceptación electrónica, cuenta, privacidad, comunicaciones y uso de la Plataforma. |
| Cuenta Free | Membership Terms, Terms of Use y Privacy Policy. | Regula la creación de la Cuenta MyDeal Free, la navegación general, el acceso básico y la aceptación electrónica aplicable. |
| Membresías Plus y Business | Membership Terms, Terms of Use, Privacy Policy y términos de payment processor aplicables. | Regular activación, cobro recurrente, renovación, cancelación, pagos fallidos, beneficios, limitaciones, promociones, free trials, descuentos, periodos promocionales, cambios de precio y cambios de beneficios. |
| Navegación general de MyDealShopper | Terms of Use y Privacy Policy. | Regular navegación, perfiles, contenido, Live Stores, Live Deals, comunicaciones y uso permitido. |
| Seller Orders | Buyer Purchase Terms for Seller Orders y Buyer Protection and Claims Policy for Seller Orders. | Regular compras realizadas a Sellers, checkout, Final Sale, Buyer Protection, Claims, refunds, returns, chargebacks y remedios aplicables. |
| Sellers | Seller Terms and Conditions y políticas C1-C9. | Regular verificación, publicaciones, categorías, productos permitidos, shipping, fulfillment, claims, payouts, reserves, chargebacks, cumplimiento y conducta del Seller. |
| Live Deals | Terms of Use y términos específicos aplicables según el contenido, producto, Seller Order, promoción, servicio o flujo mostrado. | Mostrar ofertas, productos, promociones, Sellers, lives, Seller Live Deals o contenido comercial. Si el usuario compra productos de Sellers, aplican Seller Orders y los términos de Buyer correspondientes. |
| Live Stores, Personal Shopper y Private Shopping | Terms of Use y términos específicos que MyDealShopper publique para Personal Shopper, Private Shopping, compras asistidas, shipping, fees, Buyer Protection, citas, cancelaciones, receipts, delivery, claims y soporte. | Regular experiencias de compra asistida en vivo desde tiendas físicas, outlets o ubicaciones autorizadas mediante Personal Shoppers, shoppers autorizados o representantes habilitados. |
| Shop Tax-Free | Terms of Use y términos específicos de Shop Tax-Free que MyDealShopper publique. | Regular condiciones, elegibilidad, procesos, límites, documentación, soporte y restricciones aplicables al servicio. |
| MyDeal Xpress | Terms of Use, MyDeal Xpress Logistics Terms, shipping terms, carrier rules, customs rules, tax rules y documentos específicos aplicables. | Regular hubs, shipping, consolidación, international final shipping, storage, abandono, freight, carriers, customs, pérdida, daño y procesamiento logístico. |
| PO Box | Terms of Use y términos específicos de PO Box que MyDealShopper publique. | Regular recepción, uso de dirección, procesamiento, almacenamiento, forwarding, restricciones, abandono, shipping, soporte y cargos aplicables. |
| Payment processors | Terms of Use, checkout notices, Stripe Connect Terms, PayPal terms, processor terms y documentos específicos aplicables. | Regular pagos, verificación, autorizaciones, refunds, chargebacks, disputes, holds, payouts, failed payments y processor compliance. |
| Shipping, carriers, customs y tax | Terms of Use, shipping terms, MyDeal Xpress Logistics Terms, carrier rules, customs rules, tax rules, duties notices, import notices y documentos específicos aplicables. | Regular disponibilidad, rutas, restricciones, costos, duties, taxes, customs, tracking, delays, loss, damage y responsabilidades aplicables. |
Los siguientes textos pueden utilizarse como avisos de aceptación electrónica dentro de los flujos correspondientes de MyDealShopper. La aceptación de estos textos puede registrarse electrónicamente conforme a estos Terms of Use, la Privacy Policy, los Membership Terms y los términos específicos aplicables al producto, servicio u orden correspondiente.
Solo pedimos tu fecha de nacimiento para verificar que cumples con la edad mínima requerida para crear tu Cuenta MyDeal Free.
Botón: Crear Cuenta Free
Texto legal: Al crear tu Cuenta Free, aceptas los Términos de Membresías, los Términos de Uso y la Política de Privacidad.
Al activar MyDealShopper Plus, aceptas los MyDealShopper Membership Terms, los MyDealShopper Terms of Use y la Privacy Policy, y autorizas a MyDealShopper a cobrar a tu método de pago seleccionado de forma recurrente hasta que canceles. Si aplica un free trial, descuento o periodo promocional, tu método de pago podrá cobrarse automáticamente cuando termine el periodo promocional, salvo que canceles antes.
Al activar MyDealShopper Business, aceptas los MyDealShopper Membership Terms, los MyDealShopper Terms of Use y la Privacy Policy, y autorizas a MyDealShopper a cobrar a tu método de pago seleccionado de forma recurrente hasta que canceles. Si aplica un free trial, descuento o periodo promocional, tu método de pago podrá cobrarse automáticamente cuando termine el periodo promocional, salvo que canceles antes.
By placing your order, you create or access your MyDeal account, agree to the MyDeal Terms of Use, acknowledge the Privacy Policy, and agree to the purchase terms, buyer protection rules, shipping terms, fees, and service conditions that apply to the products or services in your order.
Al completar checkout, acepto los MyDealShopper Terms of Use, reconozco la MyDealShopper Privacy Policy y acepto los términos específicos aplicables a los productos, servicios, shipping, cargos y componentes incluidos en mi orden.
Esta orden puede mostrar avisos adicionales por Seller Orders, Live Stores, Personal Shopper, Private Shopping, MyDeal Xpress, Shop Tax-Free, PO Box, shipping, freight, storage, customs, duties, taxes, membership fees u otros productos o servicios incluidos en la orden.
Botón sugerido: Pagar y aceptar términos aplicables.
