Privacy Policy
This Privacy Policy explains how MyDealShopper LLC collects, uses, processes, shares, retains, and protects personal information related to users, Buyers, Sellers, and visitors of our Platform.
Important: This summary is provided for convenience only and does not replace the full privacy policy below. The full policy governs our data practices.
Quick Summary
- We collect identity, contact, order, payment, and technical information to operate the Platform.
- We do not sell your personal information for money.
- Information may be shared with verified service providers, payment processors, and authorities when required by law.
- You may exercise privacy rights (access, deletion, correction) by contacting us through the channel indicated in this policy.
- We retain data for as long as necessary for operations, legal compliance, and fraud prevention.
Table of Contents
PP1 - Privacy Policy
Privacy Policy - MyDealShopper LLC
1. Introduction
This Privacy Policy explains how MyDealShopper LLC collects, uses, processes, shares, retains, and protects personal information and related data concerning users, Buyers, Sellers, visitors, forms, registrations, orders, payments, shipping, support, Claims, Chargebacks, legal compliance, and services related to the Platform.
In this Policy, "MyDeal," "MyDealShopper," "we," "us," or "our" refers to MyDealShopper LLC and its platforms, services, tools, operations, brands, authorized providers, systems, websites, support channels, and related services.
By creating an account, registering as a Seller, purchasing as a Buyer, using the Platform, completing forms, accepting terms, completing checkout, using shipping services, requesting support, submitting a Claim, receiving payouts, interacting with MyDeal Xpress, or using any MyDeal service, you acknowledge that you have read this Privacy Policy.
2. Scope of this Policy
This Policy applies to information related to Sellers, Buyers, website visitors, registered users, registration forms, contact forms, Live Stores, checkout, orders, payments, Stripe Connect, payment processors, MyDeal Xpress, shipping, hubs, support, Claims, refunds, Chargebacks, verification, legal compliance, fraud, sanctions / AML, cookies, analytics and similar technologies, and Platform communications.
This Policy applies to current MyDealShopper services and related services activated within the Platform, unless a specific service has an additional or separate privacy policy.
3. Notice at Collection
MyDeal collects the categories of information described in this Policy, including identity, contact, account, Seller, Buyer, order, payment, payout, shipping, tax, verification, support, Claims, Chargebacks, cookie, analytics, device, security, fraud, sanctions/AML, and compliance information.
MyDeal uses such information to operate the Platform, register users, verify Sellers, process purchases, payments and payouts, coordinate shipping, operate MyDeal Xpress, resolve Claims, respond to Chargebacks, provide support, prevent fraud, comply with legal, tax and security obligations, enforce terms and policies, improve services, and protect Buyers, Sellers and the Platform.
MyDeal retains information for as long as necessary for the purposes described in this Policy, including operations, legal compliance, tax obligations, Claims, Chargebacks, audits, security, fraud prevention, legal defense, and recordkeeping.
MyDeal does not sell personal information for money. MyDeal may share information with service providers, payment processors, payout providers, carriers, logistics partners, hubs, tax providers, verification providers, fraud prevention providers, analytics providers, support providers, advisors, and authorities as described in this Policy.
If MyDeal engages in practices that constitute "sale" or "sharing" under applicable privacy laws, MyDeal will provide the notices, rights, and opt-out mechanisms required by applicable law.
Users may exercise privacy rights, when applicable, through the contact channel identified in this Policy.
4. Information We May Collect
MyDeal may collect personal, commercial, operational, technical, tax, logistics, and transactional information, including:
- Identity information.
- Contact information.
- Account information.
- Registration information.
- Address information.
- Shipping information.
- Order information.
- Payment information.
- Tax information.
- Verification information.
- Banking information processed by third parties.
- Business information.
- Product information.
- Support information.
- Claims, refunds and Chargebacks information.
- Technical device information.
- Cookies and analytics information.
- Communications information.
- Compliance, fraud, sanctions, AML and security information.
- Information provided by authorized third parties.
5. Seller Information
When a person or business registers or attempts to register as a Seller, MyDeal may collect information such as:
- legal name;
- business name;
- email;
- phone number;
- address;
- shipping origin address;
- city, state, ZIP Code and country;
- business information;
- Seller type;
- product categories;
- social media or live selling links;
- account information;
- tax information;
- Stripe Connect information;
- payout information;
- identity or business documents, when applicable;
- evidence of product ownership, origin or authenticity, when applicable;
- documents related to special categories;
- policy acknowledgments;
- terms acceptance logs;
- Platform activity history;
- operational metrics;
- Claims, refunds, Chargebacks and compliance information.
MyDeal uses this information to register, verify, approve, limit, suspend, monitor, or administer the Seller account.
6. Buyer Information
When a Buyer creates an account, purchases products, completes checkout, requests support, or submits a Claim, MyDeal may collect information such as:
- name;
- email;
- phone number;
- shipping address;
- destination country;
- checkout information;
- products purchased;
- order history;
- purchase preferences;
- payment information processed by third parties;
- shipping information;
- tracking;
- support information;
- Claims;
- claim evidence;
- communications with MyDeal;
- order-related communications;
- technical and device data.
MyDeal uses this information to process purchases, payments, shipping, support, Claims, refunds, Buyer Protection, fraud prevention and legal compliance.
7. Address and Shipping Information
MyDeal may collect and process shipping-related information, including:
- Seller origin address;
- Buyer destination address;
- hub addresses;
- shipping labels;
- tracking;
- carrier;
- destination country;
- package data;
- weight, dimensions and product type;
- Pallet / Bulk Lot information;
- Internal Sorting Tags;
- hub records;
- receipt evidence;
- delivery evidence;
- package photographs or records;
- logistics incidents;
- returns;
- damage;
- loss;
- discrepancies.
This information may be used by MyDeal, MyDeal Xpress, carriers, logistics partners, freight providers, customs brokers, hubs, or authorized providers to process, ship, consolidate, verify, deliver, handle claims, process returns, or resolve orders.
8. Payment and Processor Information
MyDeal may use third-party payment processors such as Stripe, PayPal, or other authorized providers.
MyDeal may collect or receive payment-related information such as:
- payment status;
- amount;
- payment method;
- currency;
- transaction;
- authorization;
- refund;
- Chargeback;
- dispute;
- processor status;
- risk review;
- payout status;
- failed payout;
- limited data provided by processors.
MyDeal generally does not store full payment card numbers when they are processed directly by external providers. Payment information may be processed by providers according to their own terms and privacy policies.
9. Stripe Connect and Payout Providers
For Sellers, MyDeal may use Stripe Connect or other authorized payout providers for onboarding, verification and payouts.
Stripe or other providers may request, process or verify:
- identity information;
- business information;
- banking information;
- tax information;
- beneficial ownership;
- authorized representatives;
- verification documents;
- bank account;
- payout settings;
- compliance status;
- processor risk review.
MyDeal may receive limited information about verification status, payout status, restrictions, risks, errors, holds, or additional processor requirements.
Use of Stripe Connect or other providers may be subject to those providers' own terms and policies.
10. Tax Information
MyDeal may collect or process tax information when necessary, including:
- legal name;
- address;
- EIN;
- SSN;
- ITIN;
- TIN;
- W-9;
- W-8BEN;
- W-8BEN-E;
- tax classification;
- information required for tax forms;
- information needed for tax reporting;
- data related to marketplace facilitator rules;
- data needed for sales tax, reporting, withholding or compliance.
This information may be used to comply with tax laws, processor rules, reporting obligations, identity validation, Seller payments, or legal requirements.
11. Sensitive Personal Information
MyDeal may collect or process information that certain laws consider sensitive, including identification information, verification documents, tax information, banking information processed by third parties, payout data, account information, information related to fraud, sanctions/AML, security, approximate location derived from address or IP, and other information necessary to operate the Platform.
MyDeal uses sensitive personal information only for permitted or reasonably necessary purposes, including identity or business verification, Stripe Connect onboarding, payouts, tax compliance, fraud prevention, security, sanctions/AML screening, Claims, Chargebacks, shipping, legal compliance, audits, protection of Buyers and Sellers, legal defense, and operation of the Platform.
MyDeal does not use sensitive personal information to infer personal characteristics outside the permitted purposes or purposes described in this Policy, unless disclosed and permitted under applicable law.
12. Verification and Compliance Information
MyDeal may collect, process or review information for:
- KYC;
- KYB;
- identity verification;
- business verification;
- tax verification;
- category verification;
- product review;
- authenticity;
- counterfeit prevention;
- fraud;
- sanctions screening;
- AML review;
- security;
- processor compliance;
- carrier compliance;
- customs compliance;
- legal compliance;
- INFORM Consumers Act or similar obligations;
- protection of Buyers and Sellers.
MyDeal may use external providers to perform verifications, screenings, risk reviews, or validations.
13. Support, Claims and Chargeback Information
When a user contacts support, submits a Claim, requests a refund, disputes a charge, or participates in a review, MyDeal may collect:
- messages;
- emails;
- support tickets;
- chats;
- photographs;
- videos;
- damage evidence;
- delivery evidence;
- tracking;
- wrong item evidence;
- counterfeit evidence;
- non-receipt evidence;
- communications with Sellers;
- communications with Buyers;
- related documents;
- internal support notes;
- Claim decisions;
- refund history;
- Chargebacks;
- processor information;
- carrier information.
This information is used to resolve disputes, apply Buyer Protection, process refunds, respond to Chargebacks, investigate fraud, document cases, protect the Platform, and comply with legal obligations.
14. Cookies, Analytics and Similar Technologies
MyDeal may use cookies, pixels, tags, analytics tools, local storage or similar technologies to:
- operate the website;
- maintain sessions;
- remember preferences;
- improve the user experience;
- analyze traffic;
- measure performance;
- detect errors;
- prevent fraud;
- improve security;
- understand Platform usage;
- measure campaigns;
- personalize permitted communications or content.
Some cookies or technologies are necessary to operate the Platform, maintain security, prevent fraud, process checkout, maintain sessions, or remember essential preferences.
When MyDeal implements cookie preference tools, cookie banners, or privacy settings, users may manage certain preferences through those tools, in addition to browser or device settings.
Users may configure their browser to reject or limit cookies, but some Platform functions may not work properly.
MyDeal may use third-party analytics, advertising, performance, security, or marketing providers, subject to their own policies.
15. How We Use Information
MyDeal may use personal information and related data to:
- Create and administer accounts.
- Process Seller registrations.
- Verify identity and business information.
- Process purchases.
- Process payments.
- Process payouts.
- Coordinate shipping.
- Operate MyDeal Xpress.
- Administer hubs.
- Manage orders.
- Process refunds.
- Resolve Claims.
- Respond to Chargebacks.
- Provide support.
- Prevent fraud.
- Detect abuse.
- Comply with sanctions / AML.
- Comply with tax obligations.
- Comply with legal obligations.
- Enforce terms and policies.
- Protect Buyers, Sellers and the Platform.
- Improve products, services and experience.
- Send operational communications.
- Send commercial communications when permitted.
- Conduct internal audits, analytics and reporting.
- Evaluate performance, risk and compliance.
- Maintain evidence of electronic acceptance.
- Defend MyDeal's legal rights.
16. How We Share Information
MyDeal may share information when necessary with:
- payment processors;
- Stripe Connect;
- PayPal or other payment providers;
- banks;
- payout providers;
- tax providers;
- identity verification providers;
- fraud prevention providers;
- sanctions / AML screening providers;
- carriers;
- freight providers;
- logistics partners;
- MyDeal Xpress;
- hubs;
- warehouses;
- customs brokers;
- support/customer service;
- technology providers;
- hosting providers;
- analytics providers;
- advertising/marketing tools;
- legal, tax or accounting advisors;
- government authorities;
- regulators;
- law enforcement;
- courts;
- Buyers or Sellers when necessary to process an order;
- right holders or brands when necessary for authenticity or IP Claims;
- third parties involved in a dispute, Claim, Chargeback, shipping issue, or legal compliance matter.
MyDeal does not sell personal information for money. MyDeal may share limited information with service providers, payment processors, payout providers, logistics partners, carriers, tax providers, verification providers, fraud prevention providers, analytics providers, advertising/marketing tools, support providers, advisors, authorities, or other third parties described in this Policy to operate, protect, improve, and comply with legal, operational, security, and Platform-related obligations.
Depending on applicable law, certain analytics, advertising, cookie, or marketing practices could be considered "sale," "sharing," "targeted advertising," or similar concepts. If MyDeal engages in practices subject to opt-out rights under applicable laws, MyDeal will provide the notices and mechanisms required by law.
Where required, MyDeal may provide a link, form, cookie preference tool, or similar mechanism to exercise opt-out choices, including "Do Not Sell or Share My Personal Information" when required by applicable law.
17. Information Shared with Sellers
When a Buyer purchases from a Seller, MyDeal may share with the Seller the information necessary to process the order, including:
- Buyer name;
- shipping address;
- phone number, when necessary for delivery;
- product purchased;
- quantity;
- order details;
- shipping instructions;
- tracking;
- Claim information, when applicable;
- information necessary for fulfillment, support, or order resolution.
Sellers may only use this information to fulfill the order, provide authorized support, respond to Claims, or comply with MyDeal policies. Sellers may not use Buyer data for unauthorized marketing, off-platform sales, spam, data resale, or Platform evasion.
18. Information Shared with Buyers
MyDeal may display or share limited Seller information when necessary to:
- identify the store;
- display products;
- process purchases;
- comply with marketplace transparency obligations;
- comply with the INFORM Consumers Act or similar obligations;
- resolve Claims;
- comply with law;
- display information required by policies or authorities.
When required by law, MyDeal may display additional information about high-volume Sellers or other Sellers subject to disclosure, according to applicable law and available exceptions.
19. Third-Party Providers
MyDeal uses third-party providers to operate the Platform and related services.
These providers may process information on behalf of MyDeal or as independent controllers, depending on the service.
Providers may include:
- Stripe;
- PayPal;
- carriers;
- freight providers;
- warehouses;
- verification providers;
- tax providers;
- hosting providers;
- analytics tools;
- security tools;
- customer support tools;
- email/SMS providers;
- logistics partners;
- customs brokers;
- accounting/legal providers.
MyDeal does not fully control the privacy practices of independent third parties. Use of third-party services may be subject to their own terms and policies.
20. Data Retention
MyDeal retains information for as long as necessary to:
- operate the Platform;
- maintain accounts;
- process orders;
- perform shipping;
- resolve Claims;
- respond to Chargebacks;
- comply with tax obligations;
- comply with legal obligations;
- prevent fraud;
- maintain business records;
- protect legal rights;
- comply with processor rules;
- comply with carrier rules;
- comply with tax, customs, sanctions, AML or compliance requirements;
- maintain evidence of electronic acceptance.
The retention period may vary depending on the type of information, relationship with the user, legal requirements, risks, Claims, Chargebacks, investigations, audits, or operational needs.
When information is no longer necessary, MyDeal may delete, anonymize, archive, or retain it according to legal and operational obligations.
21. Security
MyDeal uses reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include technical, administrative, organizational, and specialized provider controls.
However, no system is 100% secure. MyDeal cannot guarantee absolute security of information transmitted or stored.
Users are responsible for protecting their credentials, devices, accounts, emails, and access to the Platform.
22. Privacy Rights
Depending on applicable law and the user's location, you may have certain rights regarding your personal information, including:
- accessing your information;
- correcting inaccurate information;
- requesting deletion;
- requesting portability;
- limiting certain uses;
- objecting to certain processing;
- withdrawing consent when applicable;
- requesting information about how we share data;
- filing a complaint with a competent authority.
These rights may be subject to legal, tax, contractual, operational, security, fraud, Claims, Chargebacks, compliance, shipping, tax reporting, legal defense, or recordkeeping exceptions.
To exercise rights, the user must contact MyDeal through the channels identified in this Policy.
MyDeal may request additional information to verify identity before processing a request.
23. U.S. State Privacy Rights
Residents of certain U.S. states, including California, Texas, and other states with applicable privacy laws, may have additional rights regarding their personal information, depending on applicable law and their relationship with MyDeal.
These rights may include:
- the right to know or confirm whether MyDeal processes personal information;
- the right to access personal information;
- the right to correct inaccurate information;
- the right to request deletion;
- the right to obtain a copy or portability of certain data;
- the right to opt out of certain uses, such as sale, sharing, targeted advertising or profiling, when applicable;
- the right to limit certain uses of sensitive personal information, when applicable;
- the right not to receive discrimination for exercising privacy rights;
- the right to appeal a MyDeal decision on a privacy request, when required by applicable law.
These rights may be subject to legal, operational, tax, contractual, security, fraud, Claims, Chargebacks, shipping, tax reporting, compliance, legal defense, abuse prevention, or recordkeeping exceptions.
MyDeal will respond to requests according to applicable laws and may request verification of identity or authority before processing them.
MyDeal will honor such rights when applicable law grants those rights to the user and when MyDeal is subject to such law.
24. California Privacy Rights
If you reside in California, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to:
- know what personal information we collect;
- know how we use and share information;
- request access;
- request deletion;
- request correction;
- limit the use of sensitive personal information in certain cases;
- opt out of certain sales or sharing of information, if applicable;
- not receive discrimination for exercising privacy rights.
MyDeal may respond according to applicable laws and permitted exceptions, including legal compliance, security, fraud, internal operations, Claims, Chargebacks, tax reporting, shipping, contract performance, recordkeeping, and legal defense.
If MyDeal implements practices that constitute "sale" or "sharing" under California law, it will provide the mechanisms required by law.
25. Privacy Request Appeals
If MyDeal denies a privacy request in whole or in part, the user may request an appeal through the same privacy contact channel identified in this Policy.
The appeal must include the information necessary to identify the original request and explain why the user believes the decision should be reviewed.
MyDeal will review the appeal according to applicable law and respond within the required timeframe when such law grants an appeal right.
26. International Users
MyDeal operates from the United States and may process information in the United States or in other countries where its providers, processors, carriers, logistics partners, or systems are located.
If you access the Platform from outside the United States, you acknowledge that your information may be transferred to, processed, or stored in the United States or other jurisdictions that may have privacy laws different from those of your country.
MyDeal will take reasonable measures to process information according to this Policy and applicable law.
27. Minors
The Platform is not directed to children under thirteen (13) years of age, and MyDeal does not knowingly collect personal information from children under thirteen (13) years of age.
Sellers must be at least eighteen (18) years old or have sufficient legal authority to act on behalf of an entity under the applicable terms.
Minor Buyers should not use the Platform except with consent, supervision, or authorization of a parent, guardian, or legal representative when permitted or required by applicable law.
If MyDeal learns that it collected information from a child under thirteen (13) years of age without valid consent when required, it may delete such information.
28. Communications
MyDeal may send communications related to:
- account;
- orders;
- payments;
- payouts;
- shipping;
- support;
- Claims;
- refunds;
- Chargebacks;
- security;
- verification;
- compliance;
- policy changes;
- marketing, when permitted;
- promotions, when applicable;
- service updates;
- legal notices.
Users may opt out of certain promotional communications, but may not opt out of operational, legal, security, transactional, account, or compliance communications necessary to operate the Platform.
29. Automated Decisions, Fraud and Security
MyDeal may use automated or semi-automated tools to detect:
- fraud;
- abuse;
- suspicious activity;
- payment risk;
- Chargeback risk;
- unusual behavior;
- promotion misuse;
- policy evasion;
- account takeover;
- sanctions / AML risk;
- compliance issues;
- shipping risk.
These tools may affect reviews, holds, information requests, cancellations, restrictions, account suspension, payout holds, or security measures.
When reasonable and permitted, MyDeal may allow manual review or a review request according to its policies.
30. Corporate Transfers
MyDeal may share, transfer, or process information in connection with:
- merger;
- acquisition;
- sale of assets;
- financing;
- reorganization;
- change of control;
- business transfer;
- due diligence;
- restructuring;
- operation of affiliates or successors.
In the event of a transfer, information may remain subject to this Policy or a substantially similar policy, unless otherwise disclosed according to applicable law.
31. Third-Party Links and Services
The Platform may contain links, integrations, or third-party services.
MyDeal is not responsible for the privacy practices, security, content, or policies of third-party sites or services not controlled by MyDeal.
The user should review third-party privacy policies before providing information or using such services.
32. Changes to this Policy
MyDeal may modify this Policy to reflect:
- legal changes;
- operational changes;
- new services;
- processor changes;
- provider changes;
- shipping changes;
- compliance changes;
- security changes;
- cookie/analytics changes;
- business model changes.
The updated version will be posted with a new last updated date.
Continued use of the Platform after an update is posted may constitute acceptance of the updated Policy, to the extent permitted by applicable law.
33. Contact
For questions about this Policy, privacy requests, exercise of privacy rights, or appeals related to privacy requests, you may contact us at:
privacy@mydealshopper.com
or through the official support channel published on the Platform.
MyDeal may request additional information to verify identity, authority, or relationship with the account before responding to requests related to personal information.
34. Electronic Acceptance
By creating an account, registering as a Seller, completing checkout, using the Platform, accepting a checkbox, submitting forms, using shipping services, receiving payouts, submitting Claims, requesting support, or continuing to use MyDeal after this Policy is published, you acknowledge that you have read this Privacy Policy.
MyDeal may retain electronic records of acceptance or acknowledgment, including:
- user ID;
- Seller ID;
- Buyer ID;
- name;
- email;
- date;
- time;
- IP;
- selected language;
- Privacy Policy version;
- exact checkbox text;
- submit timestamp;
- user agent;
- registration source;
- checkbox status;
- button pressed;
- version of linked documents.
Annex A - Categories of Information Collected
| Category | Examples |
|---|---|
| Identity | Name, ID, business documents, representative information |
| Contact | Email, phone number, address |
| Account | User, protected password, logs, language |
| Seller | Categories, store, origin address, documents, payout setup |
| Buyer | Shipping address, orders, checkout, Claims |
| Payment | Payment status, transaction ID, processor data |
| Tax | W-9, W-8, EIN, TIN, tax status |
| Shipping | Tracking, carrier, hub, address, labels |
| Support | Tickets, messages, evidence, photographs |
| Compliance | Fraud review, sanctions, AML, verification |
| Technical | IP, device, browser, cookies, analytics |
| Sensitive Information | Identification, documents, tax information, payout data, fraud/security data |
Annex B - Main Uses
MyDeal uses information to:
- operate the Platform;
- register users;
- process purchases;
- process payments;
- process payouts;
- verify Sellers;
- coordinate shipping;
- operate MyDeal Xpress;
- resolve Claims;
- respond to Chargebacks;
- prevent fraud;
- comply with laws;
- enforce policies;
- protect Buyers and Sellers;
- improve services.
Annex C - Providers and Third Parties
MyDeal may share information with:
- payment processors;
- payout providers;
- banks;
- Stripe Connect;
- PayPal;
- carriers / shipping providers;
- freight providers;
- hubs / warehouses;
- logistics partners;
- customs brokers;
- tax providers;
- verification providers;
- fraud prevention providers;
- analytics providers;
- support providers;
- hosting providers;
- legal, tax and accounting advisors;
- authorities when required.
Política de Privacidad
Esta Política de Privacidad explica cómo MyDealShopper LLC recopila, usa, procesa, comparte, conserva y protege la información personal relacionada con usuarios, Buyers, Sellers y visitantes de nuestra Plataforma.
Importante: Este resumen se proporciona únicamente para facilitar la comprensión y no reemplaza la política de privacidad completa que aparece más abajo. La política completa rige nuestras prácticas de datos.
Resumen Rápido
- Recopilamos información de identidad, contacto, pedidos, pagos y técnica para operar la Plataforma.
- No vendemos su información personal por dinero.
- La información puede compartirse con proveedores de servicios verificados, procesadores de pago y autoridades cuando lo exige la ley.
- Puede ejercer sus derechos de privacidad (acceso, eliminación, corrección) contactándonos por el canal indicado en esta política.
- Conservamos los datos el tiempo necesario para operaciones, cumplimiento legal y prevención de fraude.
Índice de Contenido
PP1 - Poltica de Privacidad
Privacy Policy - MyDealShopper LLC
Versin: PP1 v1.0
Fecha de entrada en vigor: May 30, 2026
ltima actualizacin: May 30, 2026
Estado: Published and Effective
Entidad: MyDealShopper LLC
1. Introduccin
Esta Poltica de Privacidad explica cmo MyDealShopper LLC recopila, usa, procesa, comparte, conserva y protege informacin personal y datos relacionados con usuarios, Buyers, Sellers, visitantes, formularios, registros, rdenes, pagos, shipping, soporte, Claims, Chargebacks, cumplimiento legal y servicios relacionados con la Plataforma.
En esta Poltica, "MyDeal," "MyDealShopper," "nosotros," "nos," o "nuestro" se refiere a MyDealShopper LLC y sus plataformas, servicios, herramientas, operaciones, marcas, proveedores autorizados, sistemas, sitios web, canales de soporte y servicios relacionados.
Al crear una cuenta, registrarse como Seller, comprar como Buyer, usar la Plataforma, completar formularios, aceptar trminos, hacer checkout, usar servicios de shipping, solicitar soporte, presentar un Claim, recibir payouts, interactuar con MyDeal Xpress o usar cualquier servicio de MyDeal, usted reconoce que ha ledo esta Poltica de Privacidad.
2. Alcance de esta Poltica
Esta Poltica aplica a la informacin relacionada con:
- Sellers.
- Buyers.
- visitantes del sitio web.
- usuarios registrados.
- formularios de registro.
- formularios de contacto.
- Live Stores.
- checkout.
- rdenes.
- pagos.
- Stripe Connect.
- procesadores de pago.
- MyDeal Xpress.
- shipping.
- hubs.
- soporte.
- Claims.
- refunds.
- Chargebacks.
- verificacin.
- cumplimiento legal.
- fraude.
- sanctions / AML.
- cookies, analytics y tecnologas similares.
- comunicaciones de plataforma.
Esta Poltica aplica a los servicios actuales de MyDealShopper y tambin a servicios relacionados que se activen dentro de la Plataforma, salvo que un servicio especfico tenga una poltica de privacidad adicional o separada.
3. Notice at Collection / Aviso al Momento de Recopilacin
MyDeal recopila las categoras de informacin descritas en esta Poltica, incluyendo informacin de identidad, contacto, cuenta, Seller, Buyer, rdenes, pagos, payouts, shipping, fiscal, verificacin, soporte, Claims, Chargebacks, cookies, analytics, dispositivo, seguridad, fraude, sanctions/AML y cumplimiento.
MyDeal utiliza dicha informacin para operar la Plataforma, registrar usuarios, verificar Sellers, procesar compras, pagos y payouts, coordinar shipping, operar MyDeal Xpress, resolver Claims, responder Chargebacks, brindar soporte, prevenir fraude, cumplir obligaciones legales, fiscales y de seguridad, aplicar trminos y polticas, mejorar servicios y proteger Buyers, Sellers y la Plataforma.
MyDeal conserva la informacin durante el tiempo necesario para los fines descritos en esta Poltica, incluyendo operacin, cumplimiento legal, obligaciones fiscales, Claims, Chargebacks, auditoras, seguridad, prevencin de fraude, defensa legal y conservacin de registros.
MyDeal no vende informacin personal por dinero. MyDeal puede compartir informacin con proveedores de servicios, procesadores de pago, payout providers, carriers, logistics partners, hubs, tax providers, verification providers, fraud prevention providers, analytics providers, soporte, asesores y autoridades, segn se describe en esta Poltica.
Si MyDeal realiza prcticas que constituyan "sale" o "sharing" bajo leyes de privacidad aplicables, MyDeal proporcionar los avisos, derechos y mecanismos de opt-out requeridos por la ley aplicable.
Los usuarios pueden ejercer derechos de privacidad, cuando apliquen, mediante el canal de contacto indicado en esta Poltica.
4. Informacin que podemos recopilar
MyDeal puede recopilar informacin personal, comercial, operativa, tcnica, fiscal, logstica y transaccional, incluyendo:
- Informacin de identidad.
- Informacin de contacto.
- Informacin de cuenta.
- Informacin de registro.
- Informacin de direccin.
- Informacin de shipping.
- Informacin de rdenes.
- Informacin de pago.
- Informacin fiscal.
- Informacin de verificacin.
- Informacin bancaria procesada por terceros.
- Informacin de negocio.
- Informacin de productos.
- Informacin de soporte.
- Informacin de Claims, refunds y Chargebacks.
- Informacin tcnica del dispositivo.
- Informacin de cookies y analytics.
- Informacin de comunicaciones.
- Informacin de cumplimiento, fraude, sanctions, AML y seguridad.
- Informacin proporcionada por terceros autorizados.
5. Informacin de Sellers
Cuando una persona o negocio se registra o intenta registrarse como Seller, MyDeal puede recopilar informacin como:
- nombre legal;
- nombre comercial;
- email;
- telfono;
- direccin;
- direccin de origen de envos;
- ciudad, estado, ZIP Code y pas;
- informacin de negocio;
- tipo de Seller;
- categoras de productos;
- links de redes sociales o live selling;
- informacin de cuenta;
- informacin fiscal;
- informacin de Stripe Connect;
- informacin de payout;
- documentos de identidad o negocio, cuando aplique;
- evidencia de propiedad, origen o autenticidad de productos, cuando aplique;
- documentos relacionados con categoras especiales;
- confirmaciones de polticas;
- logs de aceptacin de trminos;
- historial de actividad en la Plataforma;
- mtricas operativas;
- Claims, refunds, Chargebacks y cumplimiento.
MyDeal usa esta informacin para registrar, verificar, aprobar, limitar, suspender, monitorear o administrar la cuenta del Seller.
6. Informacin de Buyers
Cuando un Buyer crea cuenta, compra productos, hace checkout, solicita soporte o presenta un Claim, MyDeal puede recopilar informacin como:
- nombre;
- email;
- telfono;
- direccin de envo;
- pas de destino;
- informacin de checkout;
- productos comprados;
- historial de rdenes;
- preferencias de compra;
- informacin de pago procesada por terceros;
- informacin de shipping;
- tracking;
- soporte;
- Claims;
- evidencia de reclamaciones;
- comunicaciones con MyDeal;
- comunicaciones relacionadas con rdenes;
- datos tcnicos y de dispositivo.
MyDeal usa esta informacin para procesar compras, pagos, shipping, soporte, Claims, refunds, Buyer Protection, prevencin de fraude y cumplimiento legal.
7. Informacin de direccin y shipping
MyDeal puede recopilar y procesar informacin relacionada con shipping, incluyendo:
- direccin de origen del Seller;
- direccin de destino del Buyer;
- direccin de hubs;
- etiquetas de shipping;
- tracking;
- carrier;
- pas de destino;
- datos de paquetes;
- peso, dimensiones y tipo de producto;
- informacin de pallets o bulk lots;
- Internal Sorting Tags;
- registros de hub;
- evidencia de recepcin;
- evidencia de entrega;
- fotografas o registros de paquetes;
- incidencias logsticas;
- devoluciones;
- daos;
- prdidas;
- discrepancias.
Esta informacin puede ser utilizada por MyDeal, MyDeal Xpress, carriers, logistics partners, freight providers, customs brokers, hubs o proveedores autorizados para procesar, enviar, consolidar, verificar, entregar, reclamar, devolver o resolver rdenes.
8. Informacin de pagos y procesadores
MyDeal puede usar procesadores de pago externos como Stripe, PayPal u otros proveedores autorizados.
MyDeal puede recopilar o recibir informacin relacionada con pagos, como:
- estado de pago;
- monto;
- mtodo de pago;
- moneda;
- transaccin;
- autorizacin;
- refund;
- Chargeback;
- disputa;
- processor status;
- risk review;
- payout status;
- failed payout;
- datos limitados proporcionados por procesadores.
MyDeal generalmente no almacena nmeros completos de tarjetas de pago cuando estos son procesados directamente por proveedores externos. La informacin de pago puede ser procesada por los proveedores conforme a sus propios trminos y polticas de privacidad.
9. Stripe Connect y payout providers
Para Sellers, MyDeal puede usar Stripe Connect u otros payout providers autorizados para onboarding, verificacin y payouts.
Stripe u otros proveedores pueden solicitar, procesar o verificar:
- informacin de identidad;
- informacin de negocio;
- informacin bancaria;
- informacin fiscal;
- beneficial ownership;
- representantes autorizados;
- documentos de verificacin;
- cuenta bancaria;
- payout settings;
- compliance status;
- processor risk review.
MyDeal puede recibir informacin limitada del estado de verificacin, payout, restricciones, riesgos, errores, holds o requisitos adicionales del procesador.
El uso de Stripe Connect u otros proveedores puede estar sujeto a trminos y polticas propias de dichos proveedores.
10. Informacin fiscal
MyDeal puede recopilar o procesar informacin fiscal cuando sea necesario, incluyendo:
- nombre legal;
- direccin;
- EIN;
- SSN;
- ITIN;
- TIN;
- W-9;
- W-8BEN;
- W-8BEN-E;
- clasificacin fiscal;
- informacin requerida para formularios fiscales;
- informacin necesaria para reportes fiscales;
- datos relacionados con marketplace facilitator rules;
- datos necesarios para sales tax, reporting, withholding o compliance.
Esta informacin puede usarse para cumplir leyes fiscales, reglas de procesadores, obligaciones de reporting, validaciones de identidad, pagos a Sellers o requerimientos legales.
11. Informacin Personal Sensible
MyDeal puede recopilar o procesar informacin que ciertas leyes consideran sensible, incluyendo informacin de identificacin, documentos de verificacin, informacin fiscal, informacin bancaria procesada por terceros, datos de payout, informacin de cuenta, informacin relacionada con fraude, sanctions/AML, seguridad, ubicacin aproximada derivada de direccin o IP, y otra informacin necesaria para operar la Plataforma.
MyDeal utiliza informacin personal sensible nicamente para propsitos permitidos o razonablemente necesarios, incluyendo verificacin de identidad o negocio, Stripe Connect onboarding, payouts, cumplimiento fiscal, prevencin de fraude, seguridad, sanctions/AML screening, Claims, Chargebacks, shipping, cumplimiento legal, auditoras, proteccin de Buyers y Sellers, defensa legal y operacin de la Plataforma.
MyDeal no utiliza informacin personal sensible para inferir caractersticas personales fuera de los fines permitidos o descritos en esta Poltica, salvo que se informe y permita conforme a la ley aplicable.
12. Informacin de verificacin y cumplimiento
MyDeal puede recopilar, procesar o revisar informacin para:
- KYC;
- KYB;
- verificacin de identidad;
- verificacin de negocio;
- verificacin fiscal;
- verificacin de categora;
- revisin de producto;
- autenticidad;
- prevencin de falsificaciones;
- fraude;
- sanctions screening;
- AML review;
- seguridad;
- processor compliance;
- carrier compliance;
- customs compliance;
- legal compliance;
- INFORM Consumers Act u obligaciones similares;
- proteccin de Buyers y Sellers.
MyDeal puede usar proveedores externos para realizar verificaciones, screenings, revisiones de riesgo o validaciones.
13. Informacin de soporte, Claims y Chargebacks
Cuando un usuario contacta soporte, presenta un Claim, solicita refund, disputa un cargo o participa en una revisin, MyDeal puede recopilar:
- mensajes;
- emails;
- tickets de soporte;
- chats;
- fotografas;
- videos;
- pruebas de dao;
- pruebas de entrega;
- tracking;
- evidencia de producto incorrecto;
- evidencia de falsificacin;
- evidencia de producto no recibido;
- comunicaciones con Sellers;
- comunicaciones con Buyers;
- documentos relacionados;
- notas internas de soporte;
- decisiones de Claims;
- historial de refunds;
- Chargebacks;
- informacin del procesador;
- informacin del carrier.
Esta informacin se usa para resolver disputas, aplicar Buyer Protection, procesar refunds, responder Chargebacks, investigar fraude, documentar casos, proteger la Plataforma y cumplir obligaciones legales.
14. Cookies, analytics y tecnologas similares
MyDeal puede usar cookies, pixels, tags, analytics tools, local storage u otras tecnologas similares para:
- operar el sitio web;
- mantener sesiones;
- recordar preferencias;
- mejorar la experiencia del usuario;
- analizar trfico;
- medir rendimiento;
- detectar errores;
- prevenir fraude;
- mejorar seguridad;
- entender uso de la Plataforma;
- medir campaas;
- personalizar comunicaciones o contenido permitido.
Algunas cookies o tecnologas son necesarias para operar la Plataforma, mantener seguridad, prevenir fraude, procesar checkout, mantener sesiones o recordar preferencias esenciales.
Cuando MyDeal implemente herramientas de preferencias de cookies, banner de cookies o configuraciones de privacidad, los usuarios podrn gestionar ciertas preferencias mediante dichas herramientas, adems de las configuraciones disponibles en su navegador o dispositivo.
Los usuarios pueden configurar su navegador para rechazar o limitar cookies, pero algunas funciones de la Plataforma podran no funcionar correctamente.
MyDeal puede usar proveedores externos de analytics, advertising, performance, security o marketing, sujetos a sus propias polticas.
15. Cmo usamos la informacin
MyDeal puede usar informacin personal y datos relacionados para:
- Crear y administrar cuentas.
- Procesar registros de Sellers.
- Verificar identidad y negocio.
- Procesar compras.
- Procesar pagos.
- Procesar payouts.
- Coordinar shipping.
- Operar MyDeal Xpress.
- Administrar hubs.
- Gestionar rdenes.
- Procesar refunds.
- Resolver Claims.
- Responder Chargebacks.
- Proporcionar soporte.
- Prevenir fraude.
- Detectar abuso.
- Cumplir sanctions / AML.
- Cumplir obligaciones fiscales.
- Cumplir obligaciones legales.
- Aplicar trminos y polticas.
- Proteger Buyers, Sellers y la Plataforma.
- Mejorar productos, servicios y experiencia.
- Enviar comunicaciones operativas.
- Enviar comunicaciones comerciales cuando est permitido.
- Realizar auditoras, anlisis y reportes internos.
- Evaluar desempeo, riesgo y cumplimiento.
- Mantener evidencia de aceptacin electrnica.
- Defender derechos legales de MyDeal.
16. Cmo compartimos informacin
MyDeal puede compartir informacin cuando sea necesario con:
- procesadores de pago;
- Stripe Connect;
- PayPal u otros proveedores de pago;
- bancos;
- payout providers;
- tax providers;
- identity verification providers;
- fraud prevention providers;
- sanctions / AML screening providers;
- carriers;
- freight providers;
- logistics partners;
- MyDeal Xpress;
- hubs;
- warehouses;
- customs brokers;
- soporte/customer service;
- proveedores tecnolgicos;
- proveedores de hosting;
- analytics providers;
- advertising/marketing tools;
- asesores legales, fiscales o contables;
- autoridades gubernamentales;
- reguladores;
- law enforcement;
- courts;
- compradores o Sellers, cuando sea necesario para procesar una orden;
- right holders o marcas, cuando sea necesario para Claims de autenticidad o IP;
- terceros involucrados en una disputa, Claim, Chargeback, shipping issue o cumplimiento legal.
MyDeal no vende informacin personal por dinero. MyDeal puede compartir informacin limitada con proveedores de servicios, payment processors, payout providers, logistics partners, carriers, tax providers, verification providers, fraud prevention providers, analytics providers, advertising/marketing tools, soporte, asesores, autoridades u otros terceros descritos en esta Poltica para operar, proteger, mejorar y cumplir con la Plataforma.
Dependiendo de la ley aplicable, ciertas prcticas de analytics, advertising, cookies o marketing podran considerarse "sale," "sharing," "targeted advertising" u otros conceptos similares. Si MyDeal realiza prcticas sujetas a derechos de opt-out bajo leyes aplicables, MyDeal proporcionar los avisos y mecanismos requeridos por la ley.
17. Informacin compartida con Sellers
Cuando un Buyer compra a un Seller, MyDeal puede compartir con el Seller la informacin necesaria para procesar la orden, incluyendo:
- nombre del Buyer;
- direccin de envo;
- telfono, cuando sea necesario para delivery;
- producto comprado;
- cantidad;
- detalles de la orden;
- shipping instructions;
- tracking;
- Claim information, cuando aplique;
- informacin necesaria para fulfillment, soporte o resolucin de la orden.
Sellers solo pueden usar esta informacin para cumplir la orden, proporcionar soporte autorizado, responder Claims o cumplir polticas de MyDeal. Sellers no pueden usar datos del Buyer para marketing no autorizado, ventas fuera de MyDeal, spam, reventa de datos o evasin de la Plataforma.
18. Informacin compartida con Buyers
MyDeal puede mostrar o compartir informacin limitada sobre Sellers cuando sea necesario para:
- identificar la tienda;
- mostrar productos;
- procesar compras;
- cumplir obligaciones de marketplace transparency;
- cumplir INFORM Consumers Act u obligaciones similares;
- resolver Claims;
- cumplir la ley;
- mostrar informacin requerida por polticas o autoridades.
Cuando la ley lo requiera, MyDeal puede mostrar informacin adicional de Sellers de alto volumen u otros Sellers sujetos a disclosure, conforme a la ley aplicable y excepciones disponibles.
19. Proveedores externos
MyDeal utiliza proveedores externos para operar la Plataforma y servicios relacionados.
Estos proveedores pueden procesar informacin en nombre de MyDeal o como controladores independientes, dependiendo del servicio.
Los proveedores pueden incluir:
- Stripe;
- PayPal;
- carriers;
- freight providers;
- warehouses;
- verification providers;
- tax providers;
- hosting providers;
- analytics tools;
- security tools;
- customer support tools;
- email/SMS providers;
- logistics partners;
- customs brokers;
- accounting/legal providers.
MyDeal no controla completamente las prcticas de privacidad de terceros independientes. El uso de servicios de terceros puede estar sujeto a sus propios trminos y polticas.
20. Conservacin de datos
MyDeal conserva informacin durante el tiempo necesario para:
- operar la Plataforma;
- mantener cuentas;
- procesar rdenes;
- cumplir shipping;
- resolver Claims;
- responder Chargebacks;
- cumplir obligaciones fiscales;
- cumplir obligaciones legales;
- prevenir fraude;
- mantener registros comerciales;
- proteger derechos legales;
- cumplir processor rules;
- cumplir carrier rules;
- cumplir tax, customs, sanctions, AML o compliance requirements;
- mantener evidencia de aceptacin electrnica.
El periodo de conservacin puede variar segn el tipo de informacin, relacin con el usuario, requisitos legales, riesgos, Claims, Chargebacks, investigaciones, auditoras o necesidades operativas.
Cuando la informacin ya no sea necesaria, MyDeal podr eliminarla, anonimizarla, archivarla o conservarla conforme a sus obligaciones legales y operativas.
21. Seguridad
MyDeal utiliza medidas razonables diseadas para proteger informacin personal contra acceso no autorizado, prdida, uso indebido, alteracin o divulgacin.
Estas medidas pueden incluir controles tcnicos, administrativos, organizacionales y proveedores especializados.
Sin embargo, ningn sistema es 100% seguro. MyDeal no puede garantizar seguridad absoluta de la informacin transmitida o almacenada.
Los usuarios son responsables de proteger sus credenciales, dispositivos, cuentas, emails y acceso a la Plataforma.
22. Derechos de privacidad
Dependiendo de la ley aplicable y la ubicacin del usuario, usted puede tener ciertos derechos sobre su informacin personal, incluyendo:
- acceder a su informacin;
- corregir informacin incorrecta;
- solicitar eliminacin;
- solicitar portabilidad;
- limitar ciertos usos;
- oponerse a ciertos procesamientos;
- retirar consentimientos cuando aplique;
- solicitar informacin sobre cmo compartimos datos;
- presentar una queja ante una autoridad competente.
Estos derechos pueden estar sujetos a excepciones legales, fiscales, contractuales, operativas, de seguridad, fraude, Claims, Chargebacks, compliance, shipping, tax reporting, legal defense o conservacin de registros.
Para ejercer derechos, el usuario debe contactar a MyDeal mediante los canales indicados en esta Poltica.
MyDeal puede solicitar informacin adicional para verificar identidad antes de procesar una solicitud.
23. Derechos de Privacidad Estatales de EE.UU.
Residentes de ciertos estados de Estados Unidos, incluyendo California, Texas y otros estados con leyes de privacidad aplicables, pueden tener derechos adicionales respecto de su informacin personal, dependiendo de la ley aplicable y de la relacin con MyDeal.
Estos derechos pueden incluir:
- derecho a conocer o confirmar si MyDeal procesa informacin personal;
- derecho a acceder a informacin personal;
- derecho a corregir informacin inexacta;
- derecho a solicitar eliminacin;
- derecho a obtener una copia o portabilidad de ciertos datos;
- derecho a optar por no participar en ciertos usos, como sale, sharing, targeted advertising o profiling, cuando aplique;
- derecho a limitar ciertos usos de informacin personal sensible, cuando aplique;
- derecho a no recibir discriminacin por ejercer derechos de privacidad;
- derecho a apelar una decisin de MyDeal sobre una solicitud de privacidad, cuando la ley aplicable lo requiera.
Estos derechos pueden estar sujetos a excepciones legales, operativas, fiscales, contractuales, de seguridad, fraude, Claims, Chargebacks, shipping, tax reporting, compliance, defensa legal, prevencin de abuso o conservacin de registros.
MyDeal responder solicitudes conforme a las leyes aplicables y podr solicitar verificacin de identidad o autoridad antes de procesarlas.
24. Derechos de privacidad de California
Si usted reside en California, puede tener derechos adicionales bajo la California Consumer Privacy Act, modificada por la California Privacy Rights Act, incluyendo derechos a:
- saber qu informacin personal recopilamos;
- saber cmo usamos y compartimos informacin;
- solicitar acceso;
- solicitar eliminacin;
- solicitar correccin;
- limitar el uso de informacin personal sensible en ciertos casos;
- optar por no participar en ciertas ventas o sharing de informacin, si aplica;
- no recibir discriminacin por ejercer derechos de privacidad.
MyDeal podr responder conforme a las leyes aplicables y excepciones permitidas, incluyendo cumplimiento legal, seguridad, fraude, operaciones internas, Claims, Chargebacks, tax reporting, shipping, cumplimiento de contratos, conservacin de registros y defensa legal.
Si MyDeal implementa prcticas que constituyan "sale" o "sharing" bajo California law, proporcionar los mecanismos requeridos por ley.
25. Apelaciones de Solicitudes de Privacidad
Si MyDeal rechaza total o parcialmente una solicitud de privacidad, el usuario podr solicitar una apelacin mediante el mismo canal de contacto de privacidad indicado en esta Poltica.
La apelacin deber incluir la informacin necesaria para identificar la solicitud original y explicar por qu el usuario considera que la decisin debe revisarse.
MyDeal revisar la apelacin conforme a la ley aplicable y responder dentro del plazo requerido cuando dicha ley otorgue derecho de apelacin.
26. Usuarios internacionales
MyDeal opera desde Estados Unidos y puede procesar informacin en Estados Unidos o en otros pases donde se encuentren sus proveedores, procesadores, carriers, logistics partners o sistemas.
Si usted accede a la Plataforma desde fuera de Estados Unidos, reconoce que su informacin puede transferirse, procesarse o almacenarse en Estados Unidos u otras jurisdicciones que pueden tener leyes de privacidad distintas a las de su pas.
MyDeal tomar medidas razonables para procesar la informacin conforme a esta Poltica y la ley aplicable.
27. Menores de edad
La Plataforma no est dirigida a menores de trece (13) aos y MyDeal no recopila intencionalmente informacin personal de menores de trece (13) aos.
Los Sellers deben tener al menos dieciocho (18) aos o contar con autoridad legal suficiente para actuar en nombre de una entidad conforme a los trminos aplicables.
Buyers menores de edad no debern usar la Plataforma salvo con consentimiento, supervisin o autorizacin de un padre, tutor o representante legal cuando la ley aplicable lo permita o requiera.
Si MyDeal se entera de que recopil informacin de un menor de trece (13) aos sin consentimiento vlido cuando sea requerido, podr eliminar dicha informacin.
28. Comunicaciones
MyDeal puede enviar comunicaciones relacionadas con:
- cuenta;
- rdenes;
- pagos;
- payouts;
- shipping;
- soporte;
- Claims;
- refunds;
- Chargebacks;
- seguridad;
- verificacin;
- compliance;
- cambios de polticas;
- marketing, cuando est permitido;
- promociones, cuando aplique;
- actualizaciones de servicios;
- avisos legales.
Los usuarios pueden optar por dejar de recibir ciertas comunicaciones promocionales, pero no podrn excluirse de comunicaciones operativas, legales, de seguridad, transaccionales, de cuenta o cumplimiento necesarias para operar la Plataforma.
29. Decisiones automatizadas, fraude y seguridad
MyDeal puede usar herramientas automatizadas o semi-automatizadas para detectar:
- fraude;
- abuso;
- actividad sospechosa;
- riesgo de pago;
- riesgo de Chargeback;
- comportamiento inusual;
- uso indebido de promociones;
- evasin de polticas;
- account takeover;
- sanctions / AML risk;
- compliance issues;
- shipping risk.
Estas herramientas pueden afectar revisiones, holds, solicitudes de informacin, cancelaciones, restricciones, suspensin de cuentas, payout holds o medidas de seguridad.
Cuando sea razonable y permitido, MyDeal podr permitir revisin manual o solicitud de revisin conforme a sus polticas.
30. Transferencias corporativas
MyDeal puede compartir, transferir o procesar informacin en relacin con:
- fusin;
- adquisicin;
- venta de activos;
- financiamiento;
- reorganizacin;
- cambio de control;
- transferencia de negocio;
- due diligence;
- restructuring;
- operacin de afiliadas o sucesores.
En caso de transferencia, la informacin podr seguir sujeta a esta Poltica o a una poltica sustancialmente similar, salvo que se informe lo contrario conforme a la ley aplicable.
31. Enlaces y servicios de terceros
La Plataforma puede contener enlaces, integraciones o servicios de terceros.
MyDeal no es responsable por las prcticas de privacidad, seguridad, contenido o polticas de sitios o servicios de terceros no controlados por MyDeal.
El usuario debe revisar las polticas de privacidad de terceros antes de proporcionar informacin o usar dichos servicios.
32. Cambios a esta Poltica
MyDeal puede modificar esta Poltica para reflejar:
- cambios legales;
- cambios operativos;
- nuevos servicios;
- cambios de procesadores;
- cambios de proveedores;
- cambios de shipping;
- cambios de compliance;
- cambios de seguridad;
- cambios de cookies/analytics;
- cambios de modelo de negocio.
La versin actualizada se publicar con una nueva fecha de ltima actualizacin.
El uso continuo de la Plataforma despus de publicada una actualizacin puede constituir aceptacin de la Poltica actualizada, en la medida permitida por la ley aplicable.
33. Contacto
Para preguntas sobre esta Poltica, solicitudes de privacidad, ejercicio de derechos de privacidad o apelaciones relacionadas con solicitudes de privacidad, puede contactarnos en:
privacy@mydealshopper.com
o mediante el canal oficial de soporte publicado en la Plataforma.
MyDeal podr solicitar informacin adicional para verificar identidad, autoridad o relacin con la cuenta antes de responder solicitudes relacionadas con informacin personal.
34. Aceptacin electrnica
Al crear una cuenta, registrarse como Seller, hacer checkout, usar la Plataforma, aceptar un checkbox, enviar formularios, usar servicios de shipping, recibir payouts, presentar Claims, solicitar soporte o continuar usando MyDeal despus de publicada esta Poltica, usted reconoce que ha ledo esta Poltica de Privacidad.
MyDeal puede conservar registros electrnicos de aceptacin o reconocimiento, incluyendo:
- user ID;
- Seller ID;
- Buyer ID;
- nombre;
- email;
- fecha;
- hora;
- IP;
- idioma seleccionado;
- versin de la Privacy Policy;
- texto exacto del checkbox;
- timestamp del submit;
- user agent;
- origen del registro;
- estado del checkbox;
- botn presionado;
- versin de documentos linkeados.
Anexo A - Categoras de informacin recopilada
| Categora | Ejemplos |
|---|---|
| Identidad | Nombre, ID, documentos de negocio, representative information |
| Contacto | Email, telfono, direccin |
| Cuenta | Usuario, contrasea protegida, logs, idioma |
| Seller | Categoras, tienda, direccin de origen, documentos, payout setup |
| Buyer | Direccin de envo, rdenes, checkout, Claims |
| Pago | Payment status, transaction ID, processor data |
| Fiscal | W-9, W-8, EIN, TIN, tax status |
| Shipping | Tracking, carrier, hub, direccin, etiquetas |
| Soporte | Tickets, mensajes, evidencia, fotografas |
| Compliance | Fraud review, sanctions, AML, verification |
| Tcnica | IP, device, browser, cookies, analytics |
| Informacin sensible | Identificacin, documentos, tax information, payout data, fraud/security data |
Anexo B - Usos principales
MyDeal usa informacin para:
- operar la Plataforma;
- registrar usuarios;
- procesar compras;
- procesar pagos;
- procesar payouts;
- verificar Sellers;
- coordinar shipping;
- operar MyDeal Xpress;
- resolver Claims;
- responder Chargebacks;
- prevenir fraude;
- cumplir leyes;
- aplicar polticas;
- proteger Buyers y Sellers;
- mejorar servicios.
Anexo C - Proveedores y terceros
MyDeal puede compartir informacin con:
- procesadores de pago;
- proveedores de payout;
- bancos;
- Stripe Connect;
- PayPal;
- carriers / paqueteras;
- proveedores de freight;
- hubs / almacenes;
- socios logsticos;
- agentes aduanales;
- proveedores fiscales;
- proveedores de verificacin;
- proveedores de prevencin de fraude;
- proveedores de analytics;
- proveedores de soporte;
- proveedores de hosting;
- asesores legales, fiscales y contables;
- autoridades cuando sea requerido.
